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-James-

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#1 -James-
Member since 2006 • 655 Posts
Hey everybody, I had a bit of a panic last nite. My 360 randomly started freezing again. I was just wondering if anybody had the same problems. With like 4 lines of spotted dots vertically down the screen, and no response. Is this a sign its nearly hitting the 3 red lights? Because it sucks if it is, especially as my console is just out of warranty. Or it could just of overheated. I did play for like 5 hours straight? Anybody got any suggestions? Thanks -James-
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Summer_Shudder

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#2 Summer_Shudder
Member since 2006 • 38 Posts

I don't know about overheating or anything, but it's worth just letting it sit for a while before doing anything else.

My 360's started freezing on saturday, and when it freezes the screen pixelates. There are no red lights or anything but it happens all the time when watching DVD's and game's so i'm getting concerned now.

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-James-

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#3 -James-
Member since 2006 • 655 Posts
Yeah I've got the same problem... even though it only started doing it last night.
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hellrazor06

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#4 hellrazor06
Member since 2006 • 699 Posts
same happend to mine and then it got 3 red flashin lights 
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kitty

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#5 kitty  Moderator
Member since 2006 • 115479 Posts
it might be due to overheating
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Elementguy13

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#6 Elementguy13
Member since 2005 • 2950 Posts
Idk but my 360 freezes if I hit the guide button during a like transaction in the menus. Say I press single player and than the guide buttonright away, it will freeze.
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tony_fjellborg

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#7 tony_fjellborg
Member since 2006 • 1123 Posts
to bad for you..

beguntony's Gamercard

Get your own Gamercard Sig.

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vgmkyle

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#8 vgmkyle
Member since 2004 • 8800 Posts
How long do you keep your 360 on?Playing a game five hours straight is fine,but if you constantly have the thing on and watch movies and leave while stuff downloads the system might get a little jumpy.Give it a break if thats the case.
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-James-

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#9 -James-
Member since 2006 • 655 Posts
Nah I don't leave it on regularly mate tbh. But it won't even turn on now... 3 red flashing lights. In the top left bottom left and top right. I guess my unit is bricked. JOY! Gotta ring them up and see what they say
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grayoldwolf

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#10 grayoldwolf
Member since 2005 • 2274 Posts
Extend your warranty, then call MS about a week later. Your 360 is on the way out, and a warranty is cheaper than paying for a repair.
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fakkhead

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#11 fakkhead
Member since 2005 • 887 Posts
that sucks man :( hope you get a new one
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dinkabusdog

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#12 dinkabusdog
Member since 2007 • 25 Posts
Make sure that the patch cables between the console and display are securely connected and are not pinched or damaged......
-D
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ChickenHawk07

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#13 ChickenHawk07
Member since 2006 • 486 Posts
Make sure that the patch cables between the console and display are securely connected and are not pinched or damaged......
-D
dinkabusdog
That would be 4 red flashing lights. He said he got the 3 red lights, which means Hardware failure.... I've been lucky with my console! I left it on all day yesterday, seriously for like 16 hours downloading content/movies. Still haven't had any problems.
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MegamanX97

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#14 MegamanX97
Member since 2003 • 1319 Posts
how much is the extended warrenty canadian?
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-James-

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#15 -James-
Member since 2006 • 655 Posts
Right guys, I rang up today... They've told me that it'll cost £83 for a repair!!!! I mean come on, a new console only costs £180 now. But yeah, and that'll only be under warranty for 3 months. So I guess I'm going to have to buy a new console... I tried the warranty idea, and I can't extend my warranty, without the shop I bought it from examining the console. Sucks I guess, but my new console, is going to be bought with YEARS of warranty
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lukeymonw

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#16 lukeymonw
Member since 2004 • 196 Posts
Do you keep your console out in the open to it can breathe? If you have it inside of an entertainment center compartment it may not be getting enough cool air and is instead recycling the hot air it expels.
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Wildhang

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#17 Wildhang
Member since 2003 • 156 Posts

Maybe a sign or not, honestly I would just watch the behavior of your console and contact Microsoft. My 360 started freezing a lot the last month and on wednesday of last week got up to try paperboy and got the the red lights. Turned off the console, powered it back on with the controller and it worked fine, but it sounded like a power substation so I tried a different arcade game lumines, and it was still noisy, so I decided to try a disc lost planet and soon as I turned the console off/on the friggin red lights appeared and never went away so I am in the process of getting mine serviced.

"Each incident is unique and looked at on a case-by-case basis"

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Aaron89

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#18 Aaron89
Member since 2003 • 3377 Posts
how much is the extended warrenty canadian? MegamanX97


At my time of purchase: $59 CAD for two extended years
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-James-

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#19 -James-
Member since 2006 • 655 Posts
Nah I've had mine for 14 months and its well ventilated. I think just one too many late night sessions on Gears has killed it :( Probably going to buy another one... and get a shedload of warranty on it. Not paying £83 for it to break down again... This is still my first 360 as well
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asmallchild

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#20 asmallchild
Member since 2007 • 2015 Posts
Nah I've had mine for 14 months and its well ventilated. I think just one too many late night sessions on Gears has killed it :(-James-
Isn't there some sort of consumers affairs number you can contact? I don't think "you played it too much" is a valid reason. You certainly shouldn't have to shell out dough for a new system just because you enjoyed the last one and played it!
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shadow8585

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#21 shadow8585
Member since 2006 • 2947 Posts
I loled, you told us the story and then at the very end, stated you played for 5 hours straight, lol. Hmmmmmmm I don't know, you play for 5 hours STRAIGHT and it freezes and you ask us what the problem is??? lol
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moshy25

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#22 moshy25
Member since 2006 • 123 Posts
Are you going through a power strip? try direct into the outlet.
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asmallchild

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#23 asmallchild
Member since 2007 • 2015 Posts
I loled, you told us the story and then at the very end, stated you played for 5 hours straight, lol. Hmmmmmmm I don't know, you play for 5 hours STRAIGHT and it freezes and you ask us what the problem is??? lolshadow8585
uhh...so what if he had watched a long movie? i don't think that's a valid reason for freezing
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grayoldwolf

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#24 grayoldwolf
Member since 2005 • 2274 Posts
[QUOTE="shadow8585"]I loled, you told us the story and then at the very end, stated you played for 5 hours straight, lol. Hmmmmmmm I don't know, you play for 5 hours STRAIGHT and it freezes and you ask us what the problem is??? lolasmallchild
uhh...so what if he had watched a long movie? i don't think that's a valid reason for freezing

Me neither. It just sounds like this is an older 360 and it has finally died. Mine was made on 12/15/05 and is definitely starting to show signs of failing. I don't think the length of time I play has anything to do with it freezing. When Gears launched, my console was on for about 24 hours straight and only froze once. The other day I played for all of 15 minutes and it froze twice.
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-James-

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#25 -James-
Member since 2006 • 655 Posts
Yeah I don't think it is the playing for straight time. I mean its a video games console. If you can't play it for long periods of time then its pretty bad. I mean I've had longer than 5 hour spells on my 360, and I had loads on my X Box and that still works fine. I just guess it was an old console that finally gave up the ghost. And to be honest, I played for 5 hours straight, and if that made it freeze when it cooled down it would have worked again. But it didn't.... So I guess it wasn't overheating
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#26 cosmicwave
Member since 2005 • 1237 Posts
Idk but my 360 freezes if I hit the guide button during a like transaction in the menus. Say I press single player and than the guide buttonright away, it will freeze.Elementguy13


same thing happens to me aswell or sometimes when someone logs in and when you press the guide button it just freezes.damn, it is really starting to piss me off.
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foxy42

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#27 foxy42
Member since 2004 • 358 Posts
[QUOTE="-James-"]Nah I've had mine for 14 months and its well ventilated. I think just one too many late night sessions on Gears has killed it :(asmallchild
Isn't there some sort of consumers affairs number you can contact? I don't think "you played it too much" is a valid reason. You certainly shouldn't have to shell out dough for a new system just because you enjoyed the last one and played it!

Yes, there is, watchdog (I can tell you are in the UK) are eager to hear from people having the 'ring of death' on their 360s and will provide information stating what your rights are etc. give them a call. You may even end up on TV. ;)
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-James-

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#28 -James-
Member since 2006 • 655 Posts
Nice! Copy of the email I sent to Watchdog

I recieved an X Box 360 console as a christmas present for Christmas 2005. It was the core console, and it worked fine for the best part of 3 months. After this original 3 month period it broke down, and having contacted Microsoft they told me to send it in for repair. Having recieved the console back, it worked fine again until mid February. Panicking, I obviously rang realising that my console is out of warranty. I ring the company, and despite the numerous problems they have had with 3 Red Lights, they say that because the console is out of warranty they offer to repair it for the cost of £83! I know its not a lot of money, and it seems reasonable. Until they tell you they will only give 3 months warranty on that repair. To me it seems ridiculous, as what guarantee do I have that after this 3 months the console won't break down again and I'll be hit with another £83 charge. Surely for such a fee they would offer a longer warranty? (Possibly 12 months)?

Who knows, you might see me on TV :D
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Elementguy13

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#29 Elementguy13
Member since 2005 • 2950 Posts
[QUOTE="Elementguy13"]Idk but my 360 freezes if I hit the guide button during a like transaction in the menus. Say I press single player and than the guide buttonright away, it will freeze.cosmicwave


same thing happens to me aswell or sometimes when someone logs in and when you press the guide button it just freezes.damn, it is really starting to piss me off.

Yeah I hate when that happens. Some times it takes 5-15 seconds and gos back to normal. Some times I have to turn off my 360.
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silent999

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#30 silent999
Member since 2005 • 155 Posts

My 360 just started doing that.  Now i get the 3 red lights so i just unplugged it for now and i might hook it back up tonight to see if it will work.