warranty on games at gamestop

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spazdawg

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#1 spazdawg
Member since 2003 • 141 Posts
is it policy at gamestop to ask you if you want to put the warranty on your disc or do you have to ask for it
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TED_LED

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#2 TED_LED
Member since 2007 • 86 Posts
i think they are supposed to ask, but like a lot of low wage employees (including myself), they forget....or just dont care.
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spazdawg

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#3 spazdawg
Member since 2003 • 141 Posts
bcuz im a suvker for that and i always get it when they ask but this time i forgot and it gets a circular scratch now i gotta buy a new game i guess
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TED_LED

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#4 TED_LED
Member since 2007 • 86 Posts
u should just start buying those disc protector things that u can put on the readable side. works well and u dnt have to worry about it gettin scratched.
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spazdawg

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#5 spazdawg
Member since 2003 • 141 Posts
disk protector???
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TED_LED

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#6 TED_LED
Member since 2007 • 86 Posts
yea dude...its like a thin sticky plastic thing u put on the bottom of the disk. u only put it on once and the disk doesnt get scratched. i think i got some a bestbuy or circuit city. cant member.
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B_Scared

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#7 B_Scared
Member since 2007 • 59 Posts
How long have you had the game? Game Stop has a 7 days no questions asked return policy on any merchandise.
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spazdawg

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#8 spazdawg
Member since 2003 • 141 Posts

they said that doesnt cover circular scratches

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B_Scared

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#9 B_Scared
Member since 2007 • 59 Posts
I think you are just not talking to the right people. If I am not mistaken the policy is a no question asked policy which means there are no exceptions. You need to get in touch with the store GM or a regional manager. Let them know that you are an unsatisfied customer and that you will take your buisness else where if they do not fix the situation. Its not what you say but how you say and who you say it to that matters. The customer is always right!!
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BrolyB593

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#10 BrolyB593
Member since 2004 • 1224 Posts

I think you are just not talking to the right people. If I am not mistaken the policy is a no question asked policy which means there are no exceptions. You need to get in touch with the store GM or a regional manager. Let them know that you are an unsatisfied customer and that you will take your buisness else where if they do not fix the situation. Its not what you say but how you say and who you say it to that matters. The customer is always right!!B_Scared

You can only use that no questions asked policy once a year though, or at least your supposed to only be able to once a year