Why does my xbox 360 think it is only a DVD player

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jscribble1320

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#1 jscribble1320
Member since 2009 • 25 Posts
The machine works, laser works, no scratches, reads DVDs fine. But if you try a 360 or regular xbox game it just shows a screen that says, "to play this disc put it into an xbox 360," yes i did double check and it was in fact, a 360. Once on the dashboard when you have a disc in the drive, the bottom option that normally says "play (whatever game) instead just says play DVD. I took the machine as far apart as i could so that it still works, (looks kinda neat!) and I have the shell and disc drive cover off so i could watch the laser, and Inoticed that when there is a DVD in the drive the laser automatically searches the whole disc, (moves all the way up and down) but for some reason when there is a game in the drive, the laser does not move at all, just goes straight to the error screen. Also, if you hit a button on the controller while in this error screen the dvd control menu pops up, which is what leads me to believe that the system is just stuck on the wrong format, so can this be reset somewhere somehow? So... for some reason the console is not recognizing that it is in fact supposed to be playing that format, so how can this be fixed? Could changing the disc drive help? or would it just go to the same screen because there is some sort of data corruption to the motherboard? I am looking for some suggestions, obviously there is no warranty on it and I'm trying to see if i can fix it for free. i know the games all work because i have another xbox that they all work on. Ive also heard about, and seen on youtube, a code that can be entered in the system menu to do basically a system reboot, but everyone has a different code so it must be console specific, anyone know if this code may work, or on how to get it? thanks everyone :) - J
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slayer1185

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#2 slayer1185
Member since 2003 • 640 Posts

The machine works, laser works, no scratches, reads DVDs fine. But if you try a 360 or regular xbox game it just shows a screen that says, "to play this disc put it into an xbox 360," yes i did double check and it was in fact, a 360. Once on the dashboard when you have a disc in the drive, the bottom option that normally says "play (whatever game) instead just says play DVD. I took the machine as far apart as i could so that it still works, (looks kinda neat!) and I have the shell and disc drive cover off so i could watch the laser, and Inoticed that when there is a DVD in the drive the laser automatically searches the whole disc, (moves all the way up and down) but for some reason when there is a game in the drive, the laser does not move at all, just goes straight to the error screen. Also, if you hit a button on the controller while in this error screen the dvd control menu pops up, which is what leads me to believe that the system is just stuck on the wrong format, so can this be reset somewhere somehow? So... for some reason the console is not recognizing that it is in fact supposed to be playing that format, so how can this be fixed? Could changing the disc drive help? or would it just go to the same screen because there is some sort of data corruption to the motherboard? I am looking for some suggestions, obviously there is no warranty on it and I'm trying to see if i can fix it for free. i know the games all work because i have another xbox that they all work on. Ive also heard about, and seen on youtube, a code that can be entered in the system menu to do basically a system reboot, but everyone has a differe bnt code so it must be console specific, anyone know if this code may work, or on how to get it? thanks everyone :) - Jjscribble1320

It's broken send it in...I had the same but cod4 still worked on mine.

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jrabbit99

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#3 jrabbit99
Member since 2007 • 2836 Posts
call 1-800-4MY-XBOX. They will solve everything for you, but since you opened it you might have voided the warranty
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yungog

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#4 yungog
Member since 2008 • 731 Posts

[QUOTE="jscribble1320"]The machine works, laser works, no scratches, reads DVDs fine. But if you try a 360 or regular xbox game it just shows a screen that says, "to play this disc put it into an xbox 360," yes i did double check and it was in fact, a 360. Once on the dashboard when you have a disc in the drive, the bottom option that normally says "play (whatever game) instead just says play DVD. I took the machine as far apart as i could so that it still works, (looks kinda neat!) and I have the shell and disc drive cover off so i could watch the laser, and Inoticed that when there is a DVD in the drive the laser automatically searches the whole disc, (moves all the way up and down) but for some reason when there is a game in the drive, the laser does not move at all, just goes straight to the error screen. Also, if you hit a button on the controller while in this error screen the dvd control menu pops up, which is what leads me to believe that the system is just stuck on the wrong format, so can this be reset somewhere somehow? So... for some reason the console is not recognizing that it is in fact supposed to be playing that format, so how can this be fixed? Could changing the disc drive help? or would it just go to the same screen because there is some sort of data corruption to the motherboard? I am looking for some suggestions, obviously there is no warranty on it and I'm trying to see if i can fix it for free. i know the games all work because i have another xbox that they all work on. Ive also heard about, and seen on youtube, a code that can be entered in the system menu to do basically a system reboot, but everyone has a differe bnt code so it must be console specific, anyone know if this code may work, or on how to get it? thanks everyone :) - Jslayer1185

It's broken send it in...I had the same but cod4 still worked on mine.

microsoft wont fix it,he opened it