Will gamestop exchange my game?

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JordanizPro

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#1 JordanizPro
Member since 2009 • 1912 Posts

So i bought Battlefield 3 used from gamestop a few days ago and i just found out today that its broke. Problem is is that i lost the reciept but i did use my power up rewards card when i bought the game so can they use that to look up my purchase history so i can get another copy?

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MonsieurX

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#2 MonsieurX
Member since 2008 • 39858 Posts
Call?
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nightshade869

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#3 nightshade869
Member since 2007 • 3457 Posts
More than likely they will trade it for ya. Did you pay with Visa or Mastercard? If so you can have your transaction looked up.
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Legendaryscmt

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#4 Legendaryscmt
Member since 2005 • 12532 Posts

Call?MonsieurX

Pretty much do this. If you used your members card and a credit card, you can probably get another copy without hastle, but you really should call to find out.

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Jessey-Stone

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#5 Jessey-Stone
Member since 2011 • 375 Posts

like everyone else said call and see whats up but if you have power up rewards and payed with credit card it should be no problem they could verify that you purchased it

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TwinMachetes

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#6 TwinMachetes
Member since 2011 • 100 Posts

At EB Games here in Australia we don't need a reciept when we return a game, They just use our rewards card to track it. Being that Gamestop is their parent company one would think they have a similar system. Only one way to find out, Go in and try it.

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sukraj

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#7 sukraj
Member since 2008 • 27859 Posts

Nope

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mariokart64fan

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#8 mariokart64fan
Member since 2003 • 20828 Posts

if they know you were there ,other wise you would need a receipt  

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Spartan_N7

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#9 Spartan_N7
Member since 2013 • 581 Posts
I dont see why not. Honestly, if they dont do it then take it to Walmart and exchange it for another copy. Thats what I normally do when I buy a used game somewhere (I.E; Gamestop, FYE, Pawn Shop) and it doesnt work.
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bbay123

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#10 bbay123
Member since 2013 • 25 Posts
theres a law here in the uk where you can actually return items and the store has to honor you with a full refund!, I don't know if the states have the same law but i will guess that if the game is a few weeks old then it should be fine ;)
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destinhpark

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#11 destinhpark
Member since 2006 • 4831 Posts

yeah should be fine man 

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cain19822004

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#12 cain19822004
Member since 2005 • 1382 Posts

I don't understand why people come HERE to ask about STORE policies, use your heads, the people at the STORE will be able to help answer your question, people on this site aren't likely to be able to give a definite answer.

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shadow_Metroid

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#13 shadow_Metroid
Member since 2005 • 1631 Posts

Call them first, but more then likely they will if it's no more then seven days after you purchase it.