wont read games

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cmts

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#1 cmts
Member since 2006 • 33 Posts
i put my game in and where it should say play game on the dashboard it just says open tray.... anyone got any suggestions?
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Ghost_Warrior

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#2 Ghost_Warrior
Member since 2003 • 9002 Posts

1-800-4-MY-XBOX

See if they know anything. I actually got that once but then after I opened and closed the tray the game ran fine and I've never gotten it again. If you try that and it still doesn't work try restarting your xbox and if it still doesn't work call that number and see if they know what the problem is.

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Maskedboy

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#3 Maskedboy
Member since 2007 • 379 Posts
That's really odd. I've never hear dof a 360 doin that. Sometimes it tells me the disc can't be read and I just turn it off and on again.
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Strife88

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#4 Strife88
Member since 2005 • 6073 Posts
Another thing is to remove your HDD and try without it and then put it back on If the problem's fixed.
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Ghost_Warrior

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#5 Ghost_Warrior
Member since 2003 • 9002 Posts

That's really odd. I've never hear dof a 360 doin that. Sometimes it tells me the disc can't be read and I just turn it off and on again. Maskedboy

I got it right after the last update but like I said it went away. But it could possibly be a glitch from the update I've heard a couple others on here tell us that their 360s broke because of the update.

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citizen-zero

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#6 citizen-zero
Member since 2006 • 892 Posts
I've have the EXACT same issue...my 360 is being repaired right now
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Warlock89

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#7 Warlock89
Member since 2005 • 2200 Posts

I've had the same issue with Gears of War. Some people said that its the hard drive, like the guy a few posts above. Some say its the CD, some say its the DVD Drive. Truth is, there are many different reasons. If its only happening to one game, it's probly the CD, like mine's was. I suggest that if you get it working, never leave the game in the DVD drive while your not playing the game. If your at the dashboard, or playing a Xbox Live game, watching a Harddrive Video or something, take the DVD out and put it in its case, to prevent it from getting hot and maybe causing damage to the DVD overtime. Light damage, but eventually it will screw you over badly. My 360 has recently gotten the Red Ring error, so I'm running it on the towel fix, Don't know if this will happen to you shortly, but be extra careful when taking care of your 360 from now on.

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cmts

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#8 cmts
Member since 2006 • 33 Posts

ya ive tried all that... opening and closing the drive several times, restarting the console, and i know its not the game cuz it does it for all my games.... ill prolly just give them a call