WTF! XBOX Live just stole my microsoft points!

I had 1600 points from back in sept.... now i go and try to download Blades of Glory (Will Ferrell movie) then I wait there for a minute and a screen pops up and it says ... "Can't download [or unable to find] subtitles. Your points have already been deducted from this transaction."

WTF... you didn't even let me download the movie... AND they deducted the points.

Then I go back to the download screen and it says I already downloaded the movie and gave me the option to download it again. My question is... will deduct MORE points?

This happen to anyone else?

I have no idea. Your two options are to ring up MS Customer Support now, and tell them what happened, or to "Download Again" and if more points are deducted call MS Customer Service.

Wow I'd e-mail support about that one. If it was regular dlc then I'd just download it again but I'd think they would charge you again for the movie. Hey maybe the big xbox annoucement is they'll let us purchase movies now, if the 320 GB HDD is real.Relived

yea i got the standard def version... i'm about 90% sure that it'll deduct more points... and STILL not give me the movie.

Read the "Xbox Live service status" on the Support page on Xbox.com. It'll tell you that purchasing anything over Xbox Live is inadvisable right now.

Sorry about the lost MS points. I got a Gold subscription card thatI've basically been waiting for over a week to use, but I won't until this all blows over.

Read the "Xbox Live service status" on the Support page on Xbox.com. It'll tell you that purchasing anything over Xbox Live is inadvisable right now.

Sorry about the lost MS points. I got a Gold subscription card thatI've basically been waiting for over a week to use, but I won't until this all blows over.

R4BI3S

Nice.. well M$ can keep their $3.xx. No way in hell am i waiting on hold for an hour with them on the phone.

It won't deduct your points, just incase... Go to Account Management by clicking your Gamertag on the dashboard (if your dasboard doesn't work then go to the media blade). Then go to download history to see if it is in there, you can re download it for free then. Magna_Man109

Oh I checked... its deducted

I remember one time when MS stole my points when I tried to download the T.I. song "Big s*** poppin'" for Zune marketplace and it wouldn't let me download it, and I tried 2 total times (each time it didn't download) and each of those times 79 points were deducted from my account, which means I lost 158 points and never got my content.

It makes me suspicious as to why MS makes us use "MS points"...they're making a plan to steal our own money and not give us the content we want.

I remember one time when MS stole my points when I tried to download the T.I. song "Big s*** poppin'" for Zune marketplace and it wouldn't let me download it, and I tried 2 total times (each time it didn't download) and each of those times 79 points were deducted from my account, which means I lost 158 points and never got my content.

It makes me suspicious as to why MS makes us use "MS points"...they're making a plan to steal our own money and not give us the content we want.

Disturbed_King

Microsoft points are a sham. People don't realize its money, but "points" makes it sound so cute and harmless. M$ knows this.

Some people don't realize they just spent $10 bucks to change their online name.

You could just sue them for $5 million.

They use MS points because the 360 is an international product. They cant make someone in Britain or Japan pay in US dollars.

the lesson here people is.... don buy non gaming stuff off of xbox live. your beter off just buying the DVD at retail to watch it on your 360.Madbhal402

I just wanna burn all my points.