x box live problem

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Avenger456

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#1 Avenger456
Member since 2007 • 578 Posts

I bought 2 1600 point cards one didn't work so i returned it and got another the other had the same problem. both said not activated by retailer but they both say activated on the receipt. is there some problem with live right now that isn't letting me reedeem the cards or is it just bad luck?

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Steameffekt

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#2 Steameffekt
Member since 2008 • 4950 Posts

I bought 2 1600 point cards one didn't work so i returned it and got another the other had the same problem. both said not activated by retailer but they both say activated on the receipt. is there some problem with live right now that isn't letting me reedeem the cards or is it just bad luck?

Avenger456

It takes time for the cash register to communicate with Microsoft and activate your card. I had this issue too, but soon after, it worked.

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Avenger456

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#3 Avenger456
Member since 2007 • 578 Posts

so i should just wait until tomorrow and it should work?

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Steameffekt

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#4 Steameffekt
Member since 2008 • 4950 Posts

so i should just wait until tomorrow and it should work?

Avenger456

Nah, wait like another 30-60 mins. Then it should work.

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knightfire35

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#5 knightfire35
Member since 2006 • 431 Posts

And if it doesn't, mircrosoft is undergoing some techinal errors, check on xbox.com, so you might have to wait until those are resolved.

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Avenger456

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#6 Avenger456
Member since 2007 • 578 Posts

k thanks for the help.

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dUbC24

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#7 dUbC24
Member since 2008 • 35 Posts

i'm having the same problem not activated at retailer really annoyin will it hurt to keep on trying or is there like u only get so many chance to put the number in or something because i tried like 5 times and didn't want to mess the card up

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mcgee1516

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#8 mcgee1516
Member since 2007 • 50 Posts

yup, I'm having the exact same problem man. it's pretty ridiculous...

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dUbC24

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#9 dUbC24
Member since 2008 • 35 Posts

and another thing about the card itself did anyone else have to scratch real hard to get that silver stuff off i thought i was going to scratch the numbers off need to come up with a better design than that annoying sillver stuff

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Amnesiac23

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#10 Amnesiac23
Member since 2006 • 8470 Posts
If you have a gold sub. then you can go online and add the points from xbox.com. Any time I have a problem with points (often), then that is what I do and it almost always works...I smell a Microsoft conspiracy...lol
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Avenger456

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#11 Avenger456
Member since 2007 • 578 Posts

where do i sign in on x box .com

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TR3boii

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#12 TR3boii
Member since 2007 • 376 Posts

i added my 1600 points card about 2hours ago and it is not showing up in my balance.

its really pissing me off. i try to re-enter it but it says its not valid.WTF??!!

big middle finger to you microsoft. $50 bucks a year i pay you and this is the treatment i get??!!!

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Avenger456

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#13 Avenger456
Member since 2007 • 578 Posts

and then where do i go to redeem my code?

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Steameffekt

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#14 Steameffekt
Member since 2008 • 4950 Posts

i added my 1600 points card about 2hours ago and it is not showing up in my balance.

its really pissing me off. i try to re-enter it but it says its not valid.WTF??!!

big middle finger to you microsoft. $50 bucks a year i pay you and this is the treatment i get??!!!

TR3boii

Go with sony... :P

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TR3boii

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#15 TR3boii
Member since 2007 • 376 Posts

[QUOTE="TR3boii"]

i added my 1600 points card about 2hours ago and it is not showing up in my balance.

its really pissing me off. i try to re-enter it but it says its not valid.WTF??!!

big middle finger to you microsoft. $50 bucks a year i pay you and this is the treatment i get??!!!

Steameffekt

Go with sony... :P

id rather not... just gota let the steam out somewhere

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dUbC24

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#16 dUbC24
Member since 2008 • 35 Posts

i can't even log on to xbox.com really messed microsoft

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Godofnerdyness

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#17 Godofnerdyness
Member since 2007 • 3248 Posts

Live has been having issues all day.

To everyone else: If you go to someones profile, is their Xbox gamertagcard that's on their profile page showing or is it a blank card with the name only? Or even on Majornelsons site.I can't see anyone elses... But I can connect to live. Also Mygamercard Livetracker says a single person isn't playing a single game. That's obviously wrong... I hope I'm not the only one seeing this.

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craigalan23

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#18 craigalan23
Member since 2006 • 15879 Posts

Live has been having issues all day.

To everyone else: If you go to someones profile, is their Xbox gamertagcard that's on their profile page showing or is it a blank card with the name only? Or even on Majornelsons site.I can't see anyone elses... But I can connect to live. Also Mygamercard Livetracker says a single person isn't playing a single game. That's obviously wrong... I hope I'm not the only one seeing this.

Godofnerdyness

I am too i can't see my profile id or my friends.

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Avenger456

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#19 Avenger456
Member since 2007 • 578 Posts

and this ladies and gentleman is why i have both systems. if one isn't working then i can play the other and if they both aren't working i can play the computer. and if that isn't working i go outside

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dUbC24

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#20 dUbC24
Member since 2008 • 35 Posts

i just redeemed my code so it is working now did it at xbox.com

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Godofnerdyness

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#21 Godofnerdyness
Member since 2007 • 3248 Posts

Yeah everything seems okay now.

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TR3boii

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#22 TR3boii
Member since 2007 • 376 Posts

my points are still not on my balance!!! wtf microsoft!!!!

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mcgee1516

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#23 mcgee1516
Member since 2007 • 50 Posts

my points are still not on my balance!!! wtf microsoft!!!!

TR3boii

dude I feel your pain. I just talked to microsoft and they said they can't refund or reimburse me for the points, they basicly said there's nothing they could do....I'm honestly too angry for words right now. I just lost 20 dollars because microsoft effed up and now they refuse to do anything about it. I've had to deal with their unbelievable bad customer support twice before (once for my RROD and once for my wireless adaptor) and now this BS??? You have to be kidding me....