XBOX 360 16+% Fail Rate

The article below was posted today on teamxbox.com. It made me curious about what percentage of people bought extended warranties (not the 3 year RROD automatic warranty, but an actual extended warranty from your place of purchase or Microsoft). While I wish I would have bought one, even if only for piece of mind, I didn't. Did you?

The article:

SquareTrade, an independent warranty provider, has issued a report that confirms the actual failure rate of the Xbox 360 system is way above what Microsoft claims and it is in fact the percentage that has been rumored for while.

This report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up. Our data shows that failures spike in the third month after warranty purchase but remain fairly steady after that, with only incremental drop-off until the eighth month. This pattern is fairly consistent with all electronics failures.

Also, after Microsoft's well-publicized warranty extension, it is possible some of our warranty owners are not reporting failures to us, but going directly to Microsoft. If so, our 360 fail rate is skewing lower than is entirely accurate.

The sample group includes all three Xbox SKUs available at the time;

· 27 Elites, the 120GB flagship model.

· 57 Core models, the basic package.

· 956 Premiums, the standard 20GB model.

· 18% were disc read errors.

· 13% were video card failures.

· 13% were hard drive freezes.

· 10% were power issues.

· 7% were disc tray malfunctions.

Fanboys HAVE been blowing this way out of proportion.

i think it's higher.

out of the 10 or so people i know who have 360's a little over 50 percent have rrod'd.

allow me to add that i have gone through 2 repairs due to rrod and 1 for DRE.

Yeah, emphasis on the +

Everyone I know that has owned or owns an Xbox 360, has had it fail. I'm on number 3 right now.

Fanboys HAVE been blowing this way out of proportion.

TMontana1004

Not really. Im on my 3rd xbox 360 in a year. Thats a fact, not an excuse unlike what you're saying.

Just noticing that none of the replies so far have answered my question (though all the replies are definitely appreciated).

Did anyone buy an extended warranty?

Fanboys HAVE been blowing this way out of proportion.

TMontana1004

No, they haven't. if anything, that number is HIGHER. System #1: I bought my first 360 Dec 06. Had to use my PRP on it in April 07 (Freezing, disc read errors). Brand new system #2. Had to use another PRP on that one in August (RROD DVD Drive Failure). New System #3: Had to trade it in after 2 days due to extensive artificing. New System #4: I'm still on it, thank god, but who knows when it will die for no reason. FOUR systems in 14 months is absolutely rediculous. MS needs to be strung up for their abuse of consumers. Consumers have been USED just to make sure they got their early foothold. Consumers are stupid and they kept buying MS consoles and proved to MS that that strategy works, and they'll likely try it again on their next console. I won't be buying the first wave of MS's next console. I'll wait until a revision or two later, if I get one at all. I won't be used anymore.

I have 2 systems (Atari and 2x NES) that still work and are OLDER than I am (and I'm 21). My SNES, N64, and every older Ninty system still work perfectly. My PS2 stopped reading discs after 4 years. My PCs have never died on me. The 360 hardware is a joke. Thank god for software support.

[QUOTE="TMontana1004"]

Fanboys HAVE been blowing this way out of proportion.

Staryoshi87

No, they haven't. if anything, that number is HIGHER. System #1: I bought my first 360 Dec 06. Had to use my PRP on it in April 07 (Freezing, disc read errors). Brand new system #2. Had to use another PRP on that one in August (RROD DVD Drive Failure). New System #3: Had to trade it in after 2 days due to extensive artificing. New System #4: I'm still on it, thank god, but who knows when it will die for no reason. FOUR systems in 14 months is absolutely rediculous. MS needs to be strung up for their abuse of consumers. Consumers have been USED just to make sure they got their early foothold. Consumers are stupid and they kept buying MS consoles and proved to MS that that strategy works, and they'll likely try it again on their next console. I won't be buying the first wave of MS's next console. I'll wait until a revision or two later, if I get one at all. I won't be used anymore.

I have 2 systems (Atari and 2x NES) that still work and are OLDER than I am (and I'm 21). My SNES, N64, and every older Ninty system still work perfectly. My PS2 stopped reading discs after 4 years. My PCs have never died on me. The 360 hardware is a joke. Thank god for software support.

You can't just claim the percent is higher becuase you or people you know have had bad expierences. When you compile a list of 956 people with premiums and run a study on their fail rate, then you can make claims like that, untill then this one holds a hell of a lot more water than your assumption buddy. Consumers aren't stupid and weren't used by Microsoft, so give your conspiracy theory a rest. If consumers WERE used, and Microsoft doesn't care about the fail rate, why extend EVERY XBOX with a 3 year warranty, costing hundreds of millions of dollers?

Xbox fanboys justifying their purchase, I guess.

The faliure rate is much higher.

Xbox fanboys justifying their purchase, I guess.

The faliure rate is much higher.

usaaaaaa

I don't need to justify my purchase of the system with the best lineup of games, every year since the release. And the system with the best online.

[QUOTE="usaaaaaa"]

Xbox fanboys justifying their purchase, I guess.

The faliure rate is much higher.

mfacek

I don't need to justify my purchase of the system with the best lineup of games, every year since this release. And the system with the best online.

And all that means nothing when a system can only last for 1 year.

I mean look at you, you're a white sox fan!

[QUOTE="mfacek"][QUOTE="usaaaaaa"]

Xbox fanboys justifying their purchase, I guess.

The faliure rate is much higher.

usaaaaaa

I don't need to justify my purchase of the system with the best lineup of games, every year since this release. And the system with the best online.

And all that means nothing when a system can only last for 1 year.

I mean look at you, you're a white sox fan!

Actually my launch system lasted 2 years, and I sent it in and recieved it back in the mail within 2 weeks. I also don't quite get the White Sox thing, but thanks for you accurate observation that I rock it on the Southside.

[QUOTE="usaaaaaa"][QUOTE="mfacek"][QUOTE="usaaaaaa"]

Xbox fanboys justifying their purchase, I guess.

The faliure rate is much higher.

mfacek

I don't need to justify my purchase of the system with the best lineup of games, every year since this release. And the system with the best online.

And all that means nothing when a system can only last for 1 year.

I mean look at you, you're a white sox fan!

Actually my launch system lasted 2 years, and I sent it in and recieved it back in the mail within 2 weeks. I also don't quite get the White Sox thing, but thanks for you accurate observation that I rock it on the Southside.

2 years is still pathetic.

White sox suck :D

2 years is still pathetic.

White sox suck :D

usaaaaaa

I think of it more as 2 and a half years, with a 2 week break. Not that much gaming missed as I was gone for a week out of the 2. Thanks for your opinion on the Sox though, I love hearing what random dudes on the interent think about them.

to answer your question, thats one of the first things I did when I bought my premium in dec06 - purchase extended warranty. what I still can't understand is how mines never died, but so many others experience multiple failures while there are others who have zero probs. why? (thats a genuine question). does microsoft send back broken units?billybonkas

Out of all the replies to my post, this was the only one actually on topic. That's funny. Sorry I started a war between some of you guys, all I wanted was an answer to my question.

The White Sox do suck though.

[QUOTE="Staryoshi87"][QUOTE="TMontana1004"]

Fanboys HAVE been blowing this way out of proportion.

mfacek

No, they haven't. if anything, that number is HIGHER. System #1: I bought my first 360 Dec 06. Had to use my PRP on it in April 07 (Freezing, disc read errors). Brand new system #2. Had to use another PRP on that one in August (RROD DVD Drive Failure). New System #3: Had to trade it in after 2 days due to extensive artificing. New System #4: I'm still on it, thank god, but who knows when it will die for no reason. FOUR systems in 14 months is absolutely rediculous. MS needs to be strung up for their abuse of consumers. Consumers have been USED just to make sure they got their early foothold. Consumers are stupid and they kept buying MS consoles and proved to MS that that strategy works, and they'll likely try it again on their next console. I won't be buying the first wave of MS's next console. I'll wait until a revision or two later, if I get one at all. I won't be used anymore.

I have 2 systems (Atari and 2x NES) that still work and are OLDER than I am (and I'm 21). My SNES, N64, and every older Ninty system still work perfectly. My PS2 stopped reading discs after 4 years. My PCs have never died on me. The 360 hardware is a joke. Thank god for software support.

You can't just claim the percent is higher becuase you or people you know have had bad expierences. When you compile a list of 956 people with premiums and run a study on their fail rate, then you can make claims like that, untill then this one holds a hell of a lot more water than your assumption buddy. Consumers aren't stupid and weren't used by Microsoft, so give your conspiracy theory a rest. If consumers WERE used, and Microsoft doesn't care about the fail rate, why extend EVERY XBOX with a 3 year warranty, costing hundreds of millions of dollers?

It shouldn't even be more than 3%. This study isn't the end-all-beat all factoid for life. I never said MS didn't care about the failure rate, what I said is they RUSHED their product (FACT) to gain an edge on the competition. And it worked. The cost of repairing these obviously faulty consoles (if you're a real fan of the system, open your damn eyes and stop lying to yourself) was outweighed by the advantage they had on their competition by releasing a year early. Until recently, the 360 has been the lead console for development, why? Because devs have had an extra year to work with it. It's not a conspiracy, it's a business strategy, and it worked. Consumers bit on a faulty product and MS was successful in their business strat. The 360 has great software support, but the hardware at launch was utter crap, and little was done to improve upon it until recently when they decided they could make more money with more SKU revisions. You aren't wise in the ways of business, and I won't be assed by you.

And regarding a later comment of yours, the best online platform is and will always be the PC. I love my 360, and as such I'm not afraid to admit that the hardware is trash. I didn't make a $400 (+40 for the 2nd PRP) investment to have to replace my console every 3-4 months. You can't handle the truth.

On a side note, I bought a launch Wii going strong for 15 months, bought a PS3 2 months ago without hiccup, hmm....

The article below was posted today on teamxbox.com. It made me curious about what percentage of people bought extended warranties (not the 3 year RROD automatic warranty, but an actual extended warranty from your place of purchase or Microsoft). While I wish I would have bought one, even if only for piece of mind, I didn't. Did you?

The article:

SquareTrade, an independent warranty provider, has issued a report that confirms the actual failure rate of the Xbox 360 system is way above what Microsoft claims and it is in fact the percentage that has been rumored for while.

This report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up. Our data shows that failures spike in the third month after warranty purchase but remain fairly steady after that, with only incremental drop-off until the eighth month. This pattern is fairly consistent with all electronics failures.

Also, after Microsoft's well-publicized warranty extension, it is possible some of our warranty owners are not reporting failures to us, but going directly to Microsoft. If so, our 360 fail rate is skewing lower than is entirely accurate.

The sample group includes all three Xbox SKUs available at the time;

· 27 Elites, the 120GB flagship model.

· 57 Core models, the basic package.

· 956 Premiums, the standard 20GB model.

Splitting out the Premium model results in a slightly higher fail rate: 17%. The low volume of Core and Elite warranties/claims (one claim on an Elite, eight on Cores) in the sample group does not make them acceptable statistical candidates on their own.

Out of the 171 claims, 102 were "Red Ring of Death" (RROD) general hardware failures. This represents roughly 60% of all claims, and 9.8% of all warranties in the sample group. It's believed that overheating is the main cause.

Of the other 69 claims;

· 18% were disc read errors.

· 13% were video card failures.

· 13% were hard drive freezes.

· 10% were power issues.

· 7% were disc tray malfunctions.

These would NOT be covered by the extended Microsoft warranty, and are therefore more reliable numbers. Overheating (without a Red Ring error), controller connectivity, and undetermined errors made up the balance of claims issues. MattRushmore

Yay, my old 360 would have been part of the 7 % disc tray malfunctions

[QUOTE="mfacek"][QUOTE="Staryoshi87"][QUOTE="TMontana1004"]

Fanboys HAVE been blowing this way out of proportion.

Staryoshi87

No, they haven't. if anything, that number is HIGHER. System #1: I bought my first 360 Dec 06. Had to use my PRP on it in April 07 (Freezing, disc read errors). Brand new system #2. Had to use another PRP on that one in August (RROD DVD Drive Failure). New System #3: Had to trade it in after 2 days due to extensive artificing. New System #4: I'm still on it, thank god, but who knows when it will die for no reason. FOUR systems in 14 months is absolutely rediculous. MS needs to be strung up for their abuse of consumers. Consumers have been USED just to make sure they got their early foothold. Consumers are stupid and they kept buying MS consoles and proved to MS that that strategy works, and they'll likely try it again on their next console. I won't be buying the first wave of MS's next console. I'll wait until a revision or two later, if I get one at all. I won't be used anymore.

I have 2 systems (Atari and 2x NES) that still work and are OLDER than I am (and I'm 21). My SNES, N64, and every older Ninty system still work perfectly. My PS2 stopped reading discs after 4 years. My PCs have never died on me. The 360 hardware is a joke. Thank god for software support.

You can't just claim the percent is higher becuase you or people you know have had bad expierences. When you compile a list of 956 people with premiums and run a study on their fail rate, then you can make claims like that, untill then this one holds a hell of a lot more water than your assumption buddy. Consumers aren't stupid and weren't used by Microsoft, so give your conspiracy theory a rest. If consumers WERE used, and Microsoft doesn't care about the fail rate, why extend EVERY XBOX with a 3 year warranty, costing hundreds of millions of dollers?

It shouldn't even be more than 3%. This study isn't the end-all-beat all factoid for life. I never said MS didn't care about the failure rate, what I said is they RUSHED their product (FACT) to gain an edge on the competition. And it worked. The cost of repairing these obviously faulty consoles (if you're a real fan of the system, open your damn eyes and stop lying to yourself) was outweighed by the advantage they had on their competition by releasing a year early. Until recently, the 360 has been the lead console for development, why? Because devs have had an extra year to work with it. It's not a conspiracy, it's a business strategy, and it worked. Consumers bit on a faulty product and MS was successful in their business strat. The 360 has great software support, but the hardware at launch was utter crap, and little was done to improve upon it until recently when they decided they could make more money with more SKU revisions. You aren't wise in the ways of business, and I won't be assed by you.

And regarding a later comment of yours, the best online platform is and will always be the PC. I love my 360, and as such I'm not afraid to admit that the hardware is trash. You can't handle the truth.

I never claimed that this study is the end all, be all report on the subject, but your empty claim that the percentage was higher based on virtual no research is ridiculous. So I will go back to what I said before, I implore you, please do go and make your own study. I would love to hear your results! I never claimed Xboxs weren't faulty ethier. I believe the opposite so take the open your eyes bit someplace else. As for your theory that Microsoft rushed the product IGNORING the failure rate to get an early lead and foothold, is again a conspiracy theory. Exactly what board room meetings and testing sessions did you attend at Microsoft?

If you truly don't believe that the 360 was rushed, there's no point in even talking to you, as you're too far gone.Staryoshi87

I'm not saying it wasn't rushed, but I will say they were ignorant as to the RROD and other problems. SO, I will say this again, your theory that Microsoft rushed the 360 IGNORING the failure rate is nothing more than a conspiracy theory, and has no place on this board. Take that to SW.

[QUOTE="Staryoshi87"]If you truly don't believe that the 360 was rushed, there's no point in even talking to you, as you're too far gone.mfacek

I'm not saying it wasn't rushed, but I will say they were ignorant as to the RROD and other problems. SO, I will say this again, your theory that Microsoft rushed the 360 IGNORING the failure rate is nothing more than a conspiracy theory, and has no place on this board. Take that to SW.

Nobody said they ignored it. What I said is that they estimated the cost of repairing them to be justified. They released the product with full knowledge of its problems. And no, it belongs here, on the 360 board, as I'm talking about the problems with the 360. What I refer to is not a conspiracy as you label it, but a business strategy. The SW card is a feeble defense in the light of truth. By that logic a sportscaster can only talk about the good aspects of their team's play while on the air and must use another venue to talk about the bad aspects. This board is for the discussion of MS's 360, good or bad. The good times are aplenty, but they don't come without the bad.

[QUOTE="mfacek"]

[QUOTE="Staryoshi87"]If you truly don't believe that the 360 was rushed, there's no point in even talking to you, as you're too far gone.Staryoshi87

I'm not saying it wasn't rushed, but I will say they were ignorant as to the RROD and other problems. SO, I will say this again, your theory that Microsoft rushed the 360 IGNORING the failure rate is nothing more than a conspiracy theory, and has no place on this board. Take that to SW.

Nobody said they ignored it. What I said is that they estimated the cost of repairing them to be justified. They released the product with full knowledge of its problems. And no, it belongs here, on the 360 board, as I'm talking about the problems with the 360. The SW card is a feeble defense in the light of truth.

Do you not understand the concept of ignoring something? You just said in that post you believe Microsoft knew of it's systems failures, and calculated it was worth the risk and profitable to release early, therefore IGNORING the problem. See how that works? So, for the THIRD time in this topic, I will say that your theory that Microsoft IGNORED the problem and released early is nothing more than a conspiracy theory. When you bring in evidence to the otherwise, I will be the first to admit how wrong I was and how right you are, until then, If you want to hate on Microsoft and the Xbox, take it to the SW board. Please.

[QUOTE="mfacek"][QUOTE="Staryoshi87"][QUOTE="TMontana1004"]

Fanboys HAVE been blowing this way out of proportion.

Staryoshi87

No, they haven't. if anything, that number is HIGHER. System #1: I bought my first 360 Dec 06. Had to use my PRP on it in April 07 (Freezing, disc read errors). Brand new system #2. Had to use another PRP on that one in August (RROD DVD Drive Failure). New System #3: Had to trade it in after 2 days due to extensive artificing. New System #4: I'm still on it, thank god, but who knows when it will die for no reason. FOUR systems in 14 months is absolutely rediculous. MS needs to be strung up for their abuse of consumers. Consumers have been USED just to make sure they got their early foothold. Consumers are stupid and they kept buying MS consoles and proved to MS that that strategy works, and they'll likely try it again on their next console. I won't be buying the first wave of MS's next console. I'll wait until a revision or two later, if I get one at all. I won't be used anymore.

I have 2 systems (Atari and 2x NES) that still work and are OLDER than I am (and I'm 21). My SNES, N64, and every older Ninty system still work perfectly. My PS2 stopped reading discs after 4 years. My PCs have never died on me. The 360 hardware is a joke. Thank god for software support.

You can't just claim the percent is higher becuase you or people you know have had bad expierences. When you compile a list of 956 people with premiums and run a study on their fail rate, then you can make claims like that, untill then this one holds a hell of a lot more water than your assumption buddy. Consumers aren't stupid and weren't used by Microsoft, so give your conspiracy theory a rest. If consumers WERE used, and Microsoft doesn't care about the fail rate, why extend EVERY XBOX with a 3 year warranty, costing hundreds of millions of dollers?

It shouldn't even be more than 3%. This study isn't the end-all-beat all factoid for life. I never said MS didn't care about the failure rate, what I said is they RUSHED their product (FACT) to gain an edge on the competition. And it worked. The cost of repairing these obviously faulty consoles (if you're a real fan of the system, open your damn eyes and stop lying to yourself) was outweighed by the advantage they had on their competition by releasing a year early. Until recently, the 360 has been the lead console for development, why? Because devs have had an extra year to work with it. It's not a conspiracy, it's a business strategy, and it worked. Consumers bit on a faulty product and MS was successful in their business strat. The 360 has great software support, but the hardware at launch was utter crap, and little was done to improve upon it until recently when they decided they could make more money with more SKU revisions. You aren't wise in the ways of business, and I won't be assed by you.

And regarding a later comment of yours, the best online platform is and will always be the PC. I love my 360, and as such I'm not afraid to admit that the hardware is trash. I didn't make a $400 (+40 for the 2nd PRP) investment to have to replace my console every 3-4 months. You can't handle the truth.

On a side note, I bought a launch Wii going strong for 15 months, bought a PS3 2 months ago without hiccup, hmm....

Man, I hope you guys are analysts, cos it looks like you spend waaaay to much time doing just that.

No, I will not. System wars is for the discussion of system vs system. This is solely a discussion about the 360 and its faults. Here are a few sources, take them for what they're worth, as MS will never admit that the console's production was expedited:
http://www.8bitjoystick.com/archives/jake_inside_source_reveal_the_truth_about_xbox_360_red_ring_of_death_failures.php
http://power.elecdesign.com/Articles/index.cfm?ArticleID=11774&****ame=maroon
As for other sources, just look for posts by other uses with links to various stories, as I don't have time to do the digging right now. MS has made an effort to improve the system's reliability (adding a heatsink, new CPU revision, etc), but it's an undeniable truth that the majority of the consoles releaed in the first 1-2 years of the 360's life cycle had problems. The initial design was faulty, anyone can see that. Perhaps they didn't do enough product testing (many of the problems would only become evident after a long period of use), a potential issue indicative of an early release. You may say that what I have to say is speculation, but with a little common sense and elbow grease it's as close to the truth as a non-insider can get. The revisions we've gotten should have been something caught during product testing, aka using a larger heatsink (The cpu revision is understandable, as tech got better). The problems aren't as bad with newer systems, but with older and launch systems, there are problems that can only be explained by either incomplete product testing or lacking quality control in production. Both are indicative of an early, expedited launch. Perhaps a lot of what I say is just conjecture, but by the same token you ask me to present proof that I'm right, I ask you to present proof that I'm wrong. The absense of evidence is not evidence of absence. Aka just because I can't 100% prove what I'm saying, doesn't mean that someone else can prove that what I'm saying is wrong. And if they can, cookie incoming :)

Man, I hope you guys are analysts, cos it looks like you spend waaaay to much time doing just that.

billybonkas

But yeah, mfacek and I have too much free time :) I feel like we should be on CNN talking about this =/ Then they'll ask us about the Mass Effect sex scenes.. and we'll have to roflpwn them. I'm knee-deep in accounting over here... I really should do some work :( It's been enjoyable debating with you btw mface :)

[QUOTE="billybonkas"]

Man, I hope you guys are analysts, cos it looks like you spend waaaay to much time doing just that.

Staryoshi87

But yeah, mfacek and I have too much free time :) I feel like we should be on CNN talking about this =/ Then they'll ask us about the Mass Effect sex scenes.. and we'll have to roflpwn them. I'm knee-deep in accounting over here... I really should do some work :( It's been enjoyable debating with you btw mface :)

Agreed, It's nice to have a civilized debate everyonce in awhile. Good luck on you work, Staryoshi.

[QUOTE="Staryoshi87"]

[QUOTE="billybonkas"]

Man, I hope you guys are analysts, cos it looks like you spend waaaay to much time doing just that.

mfacek

But yeah, mfacek and I have too much free time :) I feel like we should be on CNN talking about this =/ Then they'll ask us about the Mass Effect sex scenes.. and we'll have to roflpwn them. I'm knee-deep in accounting over here... I really should do some work :( It's been enjoyable debating with you btw mface :)

Agreed, It's nice to have a civilized debate everyonce in awhile. Good luck on you work, Staryoshi.

Ha, thanks. I really do love my 360, I'm just not afraid to get all up in its Kool-aid and smack it around :D I see Mass Effect on your gamercard... good job! Btw I'm also a White Sox fan, woo!

[QUOTE="TMontana1004"]

Fanboys HAVE been blowing this way out of proportion.

cloudstrife75

Not really. Im on my 3rd xbox 360 in a year. Thats a fact, not an excuse unlike what you're saying.

ditto, im on my 8th since launch

If my math is correct...100% - 16% = 84%. Even if it is true that 16% of the systems out there crash and burn, that still means that 84% of the systems out there work perfectly fine. Hell if you complete 84% of anything in the world you can consider yourself either sucessful or lucky . So fanboys relax. Relax. YourLastDay86

For an expensive electronic device like a video game console 84% is terrible. Companies usually aim for a 5% failure rate or below. That means video games consoles should have a 95% success rate.

I'm still on my first 360. Bought an elite in august. So far I've been lucky enough to only see the RROD once and it never came back. That happened back in december when i left in on overnight...females can be very distracting. I woke up in the morning and after i escorted my friend out the door, i noticed the terribble red lights. It scared the crap out of me. Xbox has been working fine since then besides a couple of freezes every now and then.

Fanboys HAVE been blowing this way out of proportion.

TMontana1004

Quit fooling yourself. Really...Anyone who thinks the failure rate is being "blown out of proportion" has no since in being here..

I have been through a launch 360 ...Had to buy another one cause mine wasnt under waranty

My nephews 360 lasted 1 year

My friend has been through 3

Another friend through 2

Another friend through 2

Hummmm....I randomly chat with people in GS,EB,Walmart...And have ran into people there that have had more than 1 fail...Lets see......I think its more than 50%failure in my book.

ahhh dont expect more from this american company.

cheap PCs and cheap xbox's make america go round. too bad only america loves this broken machine

XCLAMPS XCLAMPS solved my problem.

but hey i love this machine too, its cheap in everyway

xbox 360s don't have video cardscrazy_fox_13

....yes they do

i still believe its all based on the condition of the area where u are holding it it has to be dry with spaces around it so it doesn't overheat and where it isn't being moved a lot pretty much the same as a PC

These HIGH failure rates are ridiculous!!!

Why do people keep buying the Xbox 360 knowing it's a piece of junk?