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kris120890

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#1 kris120890
Member since 2007 • 145 Posts
My Xbox 360 just died but I was just wandering do I need to ask for a box or Will they send me one. I'm in the uk. The warranty is still in and I will phone in about an hour so anyhelp is good. There is no signal to the tv and one red light after lines appeared on the screen. Any one as quick as possible.
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MsCortana

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#2 MsCortana
Member since 2007 • 10565 Posts
Actually, you can opt for a label via email or you can wait on them to send you a box. It simply depends on how long you want to wait to ship your 360 to Tx.
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dth_dlr

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#3 dth_dlr
Member since 2006 • 7517 Posts
when i sent my back (also in the UK) they didn't send me a box so i just packaged it myself
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kris120890

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#4 kris120890
Member since 2007 • 145 Posts
Will they ask you if you want either or just assume you want an email.
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kris120890

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#5 kris120890
Member since 2007 • 145 Posts
I've seen some people get a box when they phone. I know when you register at xbox.com they send an email and you have to find a box. But I want A box from them all i need to know do you have to ask for a box.
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caddy

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#6 caddy
Member since 2005 • 28709 Posts
I've seen some people get a box when they phone. I know when you register at xbox.com they send an email and you have to find a box. But I want A box from them all i need to know do you have to ask for a box.kris120890
Why don't you just ask when you phone them since you will have to phone them anyway? Besides, this should be in the stickied thread for broken 360 discussion.