XBOX 360 - Weird Packaging

Return it right away

Someone has either tampered with that console or someone has swapped their serial number for the one shown there

Either way you bring it back and find a new one that's mint

Hmm. Maybe it was returned and the store repackaged it. Walmart does it. I'd return it for a brand new one if I was you.

I would go return it immediately and get you a new Xbox 360. JustBeingFrank

I would go return it immediately and get you a new Xbox 360. JustBeingFrank

[QUOTE="JustBeingFrank"]I would go return it immediately and get you a new Xbox 360. KC_Hokie

The XBOX packaging has two cutouts that allow the console to be scanned when purchased. That's how Microsoft can confirm sales dates

If that's a console that was bought before it's already been scanned

It would be easier to just go to the xbox webpage and register it to check. And just because a console has been 'scanned' at a store doesn't mean MS starts the clock on the warranty. KC_Hokie

That's exactly what it means

[QUOTE="KC_Hokie"]It would be easier to just go to the xbox webpage and register it to check. And just because a console has been 'scanned' at a store doesn't mean MS starts the clock on the warranty. Jaysonguy

That's exactly what it means

[QUOTE="Jaysonguy"]

[QUOTE="KC_Hokie"]It would be easier to just go to the xbox webpage and register it to check. And just because a console has been 'scanned' at a store doesn't mean MS starts the clock on the warranty. KC_Hokie

That's exactly what it means

In the return process they are to be returned to a place designated by Microsoft and have those numbers collected and then the consoles go through the refurbishing process.

All the console (and one handheld I'm positive about) manufacturers do it this way now, that way even if you lose the slip you're still able to get your warranty covered on your purchase.

It's actually your responsibility to register the console so MS has a record of purchase. I suggest you read the official documentation on warranties: http://support.xbox.com/support/en/us/xbox360/hardware/warranty/warranty/ProductWarrantyNew.aspxKC_Hokie

No, that's just to link the two together

I understand what you're thinking but it's wrong, if that was the case then all you'd have to do is wait until your 360 broke and registered it then, then you'd be under warranty no matter what.

Try reading what I posted. Step 1 in obtaining warranty service...." 1. Submit proof of purchase in the form of a bona fide, dated bill of sale, receipt, or invoice (or a copy) evidencing that your request for service is made within the Warranty Period." "....Failure to follow the above instructions may result in delays, cause you to incur additional charges, or void your warranty." Your theories are creative but not fact based. KC_Hokie

Yes, you have to prove it's yours, hence linking the accounts.

Why do you think they scan the console?

A little off forum but this is how I know this. I bought a new GBA from a private seller mint in box and when I contacted Nintendo they could tell me the date that it was scanned at the store.

The same thing happens at Microsoft.

The serial number of the console on the outside of the box is only a barcode (no number below it). It's the longest barcode on the outside sticker. You can match up the console serial barcodes if you look at the barcode pattern on your box vs. the console. The barcode pattern should be exact.

When microsoft reboxes consoles (like they did for early Christmas 09 elite bundles), they reprint the outside UPC/Serial/DOB, etc information. I've seen Elites and Arcade systems with new stickers placed over the old sticker.

Look at the back of the console for the serial number. This serial number is ALSO printed on the chasis. On the front of your 360, where the wired joystick plugs in, the serial number can be seen if you flip the little door/flap/cover open. These should match NO MATTER WHAT!!!

I suspect some shens going on here. If the date doesn't match up from the console vs. box sticker, something is not right. Microsoft reprints the sticker so it matches the console inside the package.

For a long time, stores used to scan the carboard box's serial number. Starting day one of the 360's, microsoft's packaging had the option to remove a little punched out section so you could see the actual consoles and it'sserial number. Only the past 2 ish years has Microsoft themselves have removed this little section of the box so stores can scan the actual consoles serial number, not just what is printed on the outside of the box.

The fact is for warranties all MS cares about is the paper receipt. A warranty starts at the point of sale and they go by the receipt when you need to exercise a warranty. Any electronic data MS may receive is for sales tracking purposes so they know how many consoles are being sold where.