xbox gold membership help please

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neatos_uk

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#1 neatos_uk
Member since 2008 • 170 Posts

ok i had xbox gold membership and because my internet was down i didnt realise it was running out,i wanted to downgrade to silver membership but foud out they had automatically renewed gold membership,they couldnt take any money so they suspended my account and say i owe them cash,now can i just get a 3 month subscription or do i have to get the full year??its only been a month or so since it ran out,this suks,i cant access my main account

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000000000111

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#2 000000000111
Member since 2009 • 406 Posts

This happened to me before I started getting the yearly subscription. I wouldn't worry about "owing" them anything as long as you have turned off automatic renewal. The 3-month subscription is good but if you like gaming online the yearly is a better deal by a few bucks. As far as them suspending your account I have no idea, but by renewing you should be able to get back on I would think.

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neatos_uk

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#3 neatos_uk
Member since 2008 • 170 Posts

thanks,my internet is down at the min and dont know if i will renew,looks like ill have to chat to microsoft (even tho i hate talking to them) grr

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dissembled

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#4 dissembled
Member since 2003 • 357 Posts

Good luck dude. I personally buy prepaid cards just to avoid the hassle of automatic renewal. I mean who wants their credit being charged every freakin month?

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Jaysonguy

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#5 Jaysonguy
Member since 2006 • 39454 Posts

Good luck dude. I personally buy prepaid cards just to avoid the hassle of automatic renewal. I mean who wants their credit being charged every freakin month?

dissembled

You can buy a year for 20-35 dollars, no one should be buying monthly