Xbox Live - Failed, Help please

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dascmir

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#1 dascmir
Member since 2003 • 155 Posts

Okey the situation is: For 2 days i havent been able to connect to XBox Live and when i do the connection test i get the result:

Network Adapter - Wired

IP Address - Confirmed

DNS - Confirmed

 MTU - Confirmed

 ICMP - Confirmed

Xbox Live - Failed

 

And when i press the "More info" buttom all i get is an empty window.

I simply need some help, whats wrong? Why cant i connect to Live?

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Strife88

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#2 Strife88
Member since 2005 • 6073 Posts

the reason you can't connect to it is because you got banned. same thing happened to my friend.

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Strife88

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#3 Strife88
Member since 2005 • 6073 Posts
best thing to do man is just call them and ask them if thats what happened.
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deactivated-5f956b96dc672

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#4 deactivated-5f956b96dc672
Member since 2007 • 2218 Posts
did you hack your box?
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dascmir

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#5 dascmir
Member since 2003 • 155 Posts

I got banned? Shouldnt i get a mail or somethign telling me why?

 

@The guy above me: No ;| 

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Amit_Raj

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#6 Amit_Raj
Member since 2007 • 381 Posts
what do u mean hack ...?
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Strife88

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#7 Strife88
Member since 2005 • 6073 Posts
when my friend asked why It happened, all they said Is they couldn't disclose that information. you have to get a new console to play live now. just send it in if Its under warranty.
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dascmir

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#8 dascmir
Member since 2003 • 155 Posts

when my friend asked why It happened, all they said Is they couldn't disclose that information. you have to get a new console to play live now. just send it in if Its under warranty.Strife88

You've got to be kidding me? Isnt it against the law or something? I mean i've paid to play, and they bann me without even telling me why?

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Strife88

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#9 Strife88
Member since 2005 • 6073 Posts
I know man, Its insane. nah Its in the terms of agreement. your gamertag isn't banned so you can still play offline or recover your tag at a friends until you get your new one.
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dascmir

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#10 dascmir
Member since 2003 • 155 Posts

I know man, Its insane. nah Its in the terms of agreement. your gamertag isn't banned so you can still play offline or recover your tag at a friends until you get your new one.Strife88

 My god, they can bann people without giving them a reason? Im so freaking dissapointed right now..

 

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deuceswld84

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#11 deuceswld84
Member since 2004 • 691 Posts
u probaly didn't get banned.  Try unplugging your modem for about 30 seconds then do a IP refresh.  see if that helps.
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dascmir

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#12 dascmir
Member since 2003 • 155 Posts
Everything else works, its says "Xbox Live - Failed", i think its course i got 2 Gamertags registred in USA/Japan (I live in Europe), but it still doesnt make sense, why bann my whole consoll from Live instead of just those 2 Gamertags?
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zaman48

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#13 zaman48
Member since 2006 • 699 Posts
that's how they do it, they ban consoles but not the accounts
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dascmir

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#14 dascmir
Member since 2003 • 155 Posts

that's how they do it, they ban consoles but not the accountszaman48

 Let's say i get a new Xbox, and take "Recover gametag", do i get my saves aswell? 

Course now the my Xbox feels like useless, cant get updates or anything..

 

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lughi12345

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#15 lughi12345
Member since 2007 • 25 Posts
mine did that today i swaps the cables and power of and power on again and it worked :D
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G-man23

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#16 G-man23
Member since 2006 • 153 Posts

you didn't get banned, same thing is happening to me right now

It says, "can't retrieve information from xbox live. Please try again later." But everything else still works (friends show up). All i can't do is download stuff from the marketplace. Just tryagain later. Unless your a jackass and trashtalk people online all the time. Then I would be worried.

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AndyTSJ

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#17 AndyTSJ
Member since 2003 • 157 Posts
Xbox.com had a message up saying there were connection problems with Xbox Live and their other servies.
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mannyace75

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#18 mannyace75
Member since 2010 • 25 Posts
mine says cannot retrieve information from xbox live try again later but i do try later and it still says the same thing
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falloutfan11

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#19 falloutfan11
Member since 2008 • 118 Posts

Mine started that weird can't connect thing today.

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chaoscougar1

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#20 chaoscougar1
Member since 2005 • 37603 Posts

Mine started that weird can't connect thing today.

falloutfan11
this thread is from 2007...
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Ghost_702

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#21 Ghost_702
Member since 2006 • 7405 Posts
lol, oh man this forum brings a smile to my face. Old thread, thread is old.