XBOX LIVE help needed please

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craig_levin

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#1 craig_levin
Member since 2004 • 976 Posts

Hi, we need some help getting the Xbox 360 online.

The xbox is upstairs the computer is downstairs.

So we have a ****** Wireless G USB Network Adapter

But we can't get it to work, the internet is connected and the ****** thing is plugged in but we don't know what to do next!

When we test connection on xbox it just gets an error.

I have got the connection to do internet sharing as well. It is windows XP

Hope you can help us...

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JohnWinger

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#2 JohnWinger
Member since 2007 • 1903 Posts

Hi, we need some help getting the Xbox 360 online.

The xbox is upstairs the computer is downstairs.

So we have a ****** Wireless G USB Network Adapter

But we can't get it to work, the internet is connected and the ****** thing is plugged in but we don't know what to do next!

When we test connection on xbox it just gets an error.

I have got the connection to do internet sharing as well. It is windows XP

Hope you can help us...

craig_levin

If you already have you wireless LAN set up, then all you need to do to set-up the 360 is set up the wireless adapter.

You will need to know the SSID of the wireless LAN as well as the encryption key used (If any). If you didn't set up network security, then all you need to have is the SSID.

If you don't understand any of this call: 1-800-4MY-XBOX

Technical Support agents in India will be glad to assist you. :)

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craig_levin

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#3 craig_levin
Member since 2004 • 976 Posts

Sorry I don't understand any of it but the number does not work, we live in the UK.

Please can you give us the number from the UK?

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JohnWinger

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#4 JohnWinger
Member since 2007 • 1903 Posts

Sorry I don't understand any of it but the number does not work, we live in the UK.

Please can you give us the number from the UK?

craig_levin

I'm sorry. I don't know the # for the UK support.

I would suggest Xbox.com for further info.

Click on Support

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craig_levin

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#5 craig_levin
Member since 2004 • 976 Posts
found it :)
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sophospeare

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#6 sophospeare
Member since 2003 • 443 Posts

Hi, we need some help getting the Xbox 360 online.

The xbox is upstairs the computer is downstairs.

So we have a ****** Wireless G USB Network Adapter

But we can't get it to work, the internet is connected and the ****** thing is plugged in but we don't know what to do next!

When we test connection on xbox it just gets an error.

I have got the connection to do internet sharing as well. It is windows XP

Hope you can help us...

craig_levin
First, I have to ask...do you have a wireless router. If not, you'll need to get one and keep reading (I assume you do, I just had to mention it). Next, If you're using the USB adaptor to connect your 360 to the internet, it won't work. The only USB-based adaptor that works is the adaptor that Microsoft makes (at least as of the time I last checked). If you flip it around and plug the 360 into the router via the ethernet cable and use the USB network adaptor to get your computer online, it should work. Otherwise, you'll need to get MS's adaptor or find a ethernet bridge for the 360. Hope this helps.
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JohnWinger

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#7 JohnWinger
Member since 2007 • 1903 Posts
[QUOTE="craig_levin"]

Hi, we need some help getting the Xbox 360 online.

The xbox is upstairs the computer is downstairs.

So we have a ****** Wireless G USB Network Adapter

But we can't get it to work, the internet is connected and the ****** thing is plugged in but we don't know what to do next!

When we test connection on xbox it just gets an error.

I have got the connection to do internet sharing as well. It is windows XP

Hope you can help us...

sophospeare

First, I have to ask...do you have a wireless router. If not, you'll need to get one and keep reading (I assume you do, I just had to mention it). Next, If you're using the USB adaptor to connect your 360 to the internet, it won't work. The only USB-based adaptor that works is the adaptor that Microsoft makes (at least as of the time I last checked). If you flip it around and plug the 360 into the router via the ethernet cable and use the USB network adaptor to get your computer online, it should work. Otherwise, you'll need to get MS's adaptor or find a ethernet bridge for the 360. Hope this helps.

He's absoluetely right.

Great post! :)