ok so i made an xbox live account a month ago, since i was 14 years old it said to put an adult's email address. my dad lives in japan and my mom doesnt have an email address. instead i tell my 25 year old cousin for help. he sets everything up for me. now hes gone to a diffrent state.....i need to make a new account, one without his password in it. wenever i try to make a new one, it says "the username does not match the password" or "username is taken". i dont no how to make a new live account, cuz when i make a new account and try to log in . it says the passwordis incorrect. the password is my name so how can that be incorrect, and username is my last name. i tried it over and over again but get the same result. i try to make a new one from the web, still the same. i dont no what to do. my cousin isnt here and i dont no hiss password. he isnt gonna tell me it either. so what sould i do next?
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