xbox live is charging me even though i don't have xbox live HELP

This topic is locked from further discussion.

Avatar image for shantmart
shantmart

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 shantmart
Member since 2012 • 25 Posts
i canceled my xbox live membership a year ago, and have never bought it again i get a bank statement saying i got charged 10 dollars for xbox live but i never bought it. i got to my microsoft account settings and it says nothing has been purchased on that account, and no cards are associated with that account can someone tell me how this is possible/
Avatar image for Jaysonguy
Jaysonguy

39454

Forum Posts

0

Wiki Points

0

Followers

Reviews: 7

User Lists: 0

#2 Jaysonguy
Member since 2006 • 39454 Posts

i canceled my xbox live membership a year ago, and have never bought it again i get a bank statement saying i got charged 10 dollars for xbox live but i never bought it. i got to my microsoft account settings and it says nothing has been purchased on that account, and no cards are associated with that account can someone tell me how this is possible/shantmart

No part of Live is ten dollars

Someone may have charged 10 dollars worth of Microsoft points to your account to purchase a game

Avatar image for shantmart
shantmart

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#3 shantmart
Member since 2012 • 25 Posts
on my statement it says xbox live bill what can i do about this? and how did this happen if my xbox live account doesn't show any purchases
Avatar image for MonsieurX
MonsieurX

39858

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#4 MonsieurX
Member since 2008 • 39858 Posts
Call microsoft?
Avatar image for HilbillyRokstar
HilbillyRokstar

3236

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#5 HilbillyRokstar
Member since 2007 • 3236 Posts
Y
Call microsoft?MonsieurX
Yea, what are you expecting from a videogame forum? Get off your butt and call the ol' 1-800-4-MY- XBOX #.
Avatar image for wizdom
wizdom

10111

Forum Posts

0

Wiki Points

0

Followers

Reviews: 13

User Lists: 0

#6 wizdom
Member since 2003 • 10111 Posts
[QUOTE="shantmart"]i canceled my xbox live membership a year ago, and have never bought it again i get a bank statement saying i got charged 10 dollars for xbox live but i never bought it. i got to my microsoft account settings and it says nothing has been purchased on that account, and no cards are associated with that account can someone tell me how this is possible/

call them and see what's going on=problem solved, they should refund you.