xbox one stopped playing blu rays

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JustPlainLucas

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#1 JustPlainLucas
Member since 2002 • 80441 Posts

Ok this is weird. I watched grown ups 2 last night with no problems but after it finished, i went to the home screen and got some kind of error on the blu ray window. I thought nothing of it so i shut it off. Then today i try to watch planes, and it wont start it. It says something like "disc stopped

Make sure your tv supports hdcm digital rights management". What does that mean, why did it play fine before, and what can i do to fix it?

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Marqmax

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#3 Marqmax
Member since 2003 • 77 Posts

DRMz ftw.

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JustPlainLucas

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#4 JustPlainLucas
Member since 2002 • 80441 Posts

@kingoflife9: which has yet to yield me an answer. so...again, anyone here know anything about this?

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#5 WG_McFartypants
Member since 2013 • 233 Posts

Looks like your app has crashed. I'm pretty sure this is going to be the failing of XB1 for a while. They built a multitasking system and I'll bet anything all of these new apps are introducing memory leaks. The fix is simple, usually, reboot the system.

The snag is that I think most people don't realize that when you turn it off you're not really turning it off, you're just putting it in sleep mode (if you can say XBox On and have it turn on, you didn't actually turn it off).

Solution, either hold down the power button for 15 seconds and let it do a full shut down, or go into the settings and change the power on/off mode to do a full shut down vs the fast boot option, and then shut it down and start it back up).

That seems to fix most of the intermittent issues. Of course the downside is you get to wait for the full boot sequence which is much slower.

MS will get it patched, but in the meantime welcome to the world of the early adopter...