ZUNE MARKETPLACE - Can't sign in or view previously downloaded videos HELP!

This topic is locked from further discussion.

Avatar image for THX-1137
THX-1137

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 9

User Lists: 0

#1 THX-1137
Member since 2008 • 25 Posts

Hey forum, I need some help.

When I'm trying to sign up for the Zune Marketplace on my Xbox 360 (with the NXE update) I continue to be prevented from finishing the set up by an error message saying that the service is "temporarily unavailable;" it's been "temporarily unavailable" since the update came and everytime I attempted to sign up since then. I've tried looking around online, but I have yet to find a solution; so, I thought I'd post here. Has anyone elese had this problem and fixed it?

Also, when I try to view videos I had in my library prior to the update giving us the Zune Marketplace, Facebook, etc. I am given the message detailing that I don't have the right code, or something like that. Essentially it wants me to download it again, but since I can't access any video marketplace, as the new "and improved" Zune one has replaced it, I can't redownload it (hopefully at no charge to me).

Any help you guys can give me would be greatly appriciated.

Avatar image for Eternal-Entity
Eternal-Entity

1371

Forum Posts

0

Wiki Points

0

Followers

Reviews: 172

User Lists: 0

#2 Eternal-Entity
Member since 2008 • 1371 Posts

http://support.xbox.com/support/en/us/nxe/gamesandmedia/sharingmedia/zune/usezune.aspx


Try that link...I am not really sure how to fix your problem myself, I have never encountered such a thing.

Avatar image for Eternal-Entity
Eternal-Entity

1371

Forum Posts

0

Wiki Points

0

Followers

Reviews: 172

User Lists: 0

#3 Eternal-Entity
Member since 2008 • 1371 Posts

http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=930017&lcid=1033&category=xboxlive


Sorry for double post, but this link may also help. It explains why some content you downloaded is not registered, and how to fix it.