I work customer service in a bank and I have to admit, it has made me a lot smarter. I have acquired money management skills, people skills, and anger management, among other things. I have noticed by working at a bank how much people complain on a daily basis. For example, I work on a team of 14-15 people who combined take about 23,000 calls a month. About 75-80% of the calls are complaints about things that people bring on themselves. I then got on a consumer message board called ripoffreport.com just to confirm that it's not only our bank that receives complaints. Just about every company in existence receives complaints. I admit, a lot of customer complaints are valid; those relating to fraud/identity theft, defective productsand whatnot. But for someone to complain about Walmart changing the price of something from $.99 to $1.46 is ridiculous. I am the type of person that if I don't like the business practices of an organization, I simply don't use them anymore. I don't go on a website to complain about things thatI bring upon myself. I'm not forced by a company to do anything I don't want to do so why do people feel like they're the victim all the time? Some people never take responsibility for themselves and it's sickening. I just noticed that I complained about people's complaints. Its infecting me!
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