Actually, it's pretty easy to understand, for the following reasons:
- The story is absolute crap. Both the ridiculous overarching narrative (Knights Templar, or Aliens or whatever, you'll still buy it) and the generally unengaging protagonists' personal stories are very poorly written and conceived.
- The gameplay, while it has improved over the years, started out being pretty awful, in many respects. Hyper-repetitive mission design, at times broken combat, and some really poorly designed levels all marred the first game. Like I said, this has gotten better with time, but it's still not great.
- They've been using what looks to be basically the same graphics engine for years, leading to graphical stagnation (this really shows in the in-engine cutscenes).
The strong points of the series are the sense of atmosphere and immersion. When you aren't being forced to listen to a cutscene about the stupid plot, and you are free to roam the cities, the scale and amount of activity really does make these historical settings come alive. So that's largely what I play the games for, but for the above reasons, it's actually quite easy to find an explanation for all the "hate."
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