I've felt like doing what you did 100 times. I just never do it because management's the problem, so why take it out on an employee? ...

...If I were you, I would have told him what Castlevania was, and then asked him what games he likes, just to see what was going on. Maybe he only plays wargames or something.

okgenuine

But ya, you would think there are people who love games that would love that job for little pay but they don't or can't give it to them because that guy is there because he just wants an easy job and shows up on time. There's always like 5 reasons for every problem.

okgenuine

I definitely feel your pain. I've had some weird experiences with people who work at game stores myself. It's probably due to the fact that they're up to their ears in snot-nosed, annoying punk kids all day, so some of them can become abrasive. I'm not excusing their behavior, but helping you to possibly understand it.

In your case, you're dealing with someone who doesn't know much about the job they've taken. Which isn't surprising considering the pay-level. For instance, it would be nice if every 7-11 employee was kind, polite, spoke perfect english, didn't come to work high, etc, etc, etc, etc.... but at $6/an hour, it's impossible for employers to be too picky. Heh.

Jbul

Your behavior gave the clerk a great story to tell his friends about the incredible dorks that come into video game stores. WOWBatchdack

Out of all the bad customer service stories this is possibly the lamest one I ever heard. Had the topic poster been "normal" or "civilized" he would have simply told the employee what Castlevania is and asked him to check it while making small talk about the game, but walking away without saying anything is kind of rude, especially since he just asked you a question about a very old game with the newer versions only being released on the DS.

Yeah so gamestore employees might not know 100% about every game that was ever released but does it matter and can you blame them? I doubt you would know the release and the price point of the Hannah Montana game. Just a week a go I went to EB to buy a new strategy game and the guy told me politely that he didn't know about any good ones being released, which was a stupid comment, should I have given him the death stare and walked out of the store? That would just have made me a dick. It's not as though he started screaming at me and calling me an idiot for buying strategy games.

Nikalai_88

that was pretty stupid.
he should at least have looked it up on the computer or something.summer_star17x