Well, today i went to that dank, evil, crawling wit angry shoppers to get muh glasses readjusted. I wear those glass, that when light hits'em they turn dark. As it turns out, the handles were lose, the glasses were incorrectly balanced on muh nose. It took 30 minutes, just for a Lens Master employee to wait on me! HOW RUDE! The dude was working alone, cuz the mall had just opened [hardly a person in sight]. I waited..and waited...waited till my god**** brain fell out. Then the dude comes to me..and chants muh name on the sign in sheet! Victory Dance! So much waiting, for a procedure that takes a minute. Awwww...sweet relief atleast..balanced glass, and not to lose any more. :)