24 days......It has been 24 days since Microsoft got their grabby hands on my Xbox. 24 days it has sat in the corner at Microsoft's Toronto repair centre. 24 days they have walked by Alfred (my Xbox's name) and laughed.

I have phoned Microsoft multiple times talking to many grunts as well as supervisors. Everytime we will end the conversation with me wondering if they will actually fix it this time. Well after another conversation with employees that ell me how sorry they are and how they are going to fix it I learn that I will probably have to wait another 2 weeks before I might see Alfred again, 2 weeks is if I'm lucky.

Apparently the max time they allow a console to be at a repair centre is 12 days. Alfred has been missing for 24. Now this is my 4th repair and I have already had Microsoft make a mix-up like this before. Here's to another 2 weeks inside the bottle, another 2 weeks of drunken rage, another 2 weeks without my Alfred.

You wound me deep Microsoft......you wound me deep.