Here is the e-mail I JUST received
We wanted to provide you with an update regarding the status of the Guitar Hero III: Legends of Rock Wii replacement discs. The game has been approved by Nintendo and is currently in manufacturing. We expect to have the replacement discs available in February. Once we have the discs, we will contact you and then proactively send you a prepaid return envelop with a game exchange claim form. You should return the completed form with your current copy of the game. Once we receive a completed claim form and game, we will send you the replacement disc. We thank you for your patience and support.
Activision
****Please do not reply to this Email****
If you have any further questions or comments, please log into our Customer Support website at http://www.activision.com/support and submit an inquiry to our CS department.
I am not really ok with this. What this says is. Because we messed up the game you will have to go without having the game to play for however long it takes us to get your copy and send you out a new one. Why can't we give the product UPC and have the replacment disks sent first then we send our disks back, meaning we don't go without having the game for a problem that is not our fault.
P.S: This e-mail they sent also included the e-mail of every person they sent it to, while this is not a huge issue for me, iit's not something the company should be sending out for privacy reasons
Log in to comment