JimBurber / Member

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It's Comcastic

My Cable is out... it's no wonder Comcast has some of the worst rated customer care in the nation. They show up at our house, telling us they are here to shut off the cable for someone that doesn't live there anymore. We tell them that we have our own cable, he moved out. He says "Ok, but I need the modem." We tell him we already gave the modem back and got a new one when we hooked up our new cable service. He says "Ok" and leaves. Five minutes later the cable shuts off.

We call Comcast and they claim they know nothing about why are cable is off and they will send a technician to "investigate" tomorrow...

UGH!