Just got my parental controls reset successfully in under 5 minutes! Step1 - Go to this link --> http://www.nintendo.com/consumer/systems/3ds/en_na/ts_settings.jsp?menu=parental%20controls&submenu=ctr-ts-settings-parental-controls-forgot#nextStep Step2 - Follow the instructions to get an inquiry key. Step3 - Enter the inquiry key into the field at the bottom of the webpage and click continue. Step4 - You can either choose to call or chat with Nintendo Support. I chose chat myself so I would recommend you do the same. Step5 - The Chat Support agent gave me a master code which I entered into my DS and it reset the parental controls.
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