"Lastly, Darling said another advantage that comes with digital distribution is that games become a service rather than a product."

This is the line that killed it for me. He basically just implied that the companies want 100% control over your access to the game. He probably favors charging monthly fees for every game created too. This guy is completely out of touch and I'm honestly having a hard time figuring out how he ever got hired in the first place. He sounds more like a corporate suit than a studio head.