Okay, I talked to the REAL manager (turned out the guy who messed up was one of the assistant managers) and I'll be getting all of the extra stuff as soon as it comes in.
Well, I'm still gonna buy Call of Duty 2, and Oblivion later, but for now I'll have to play PDZ without a hard drive. Which means, I can't save - there's no way I'm spending $40 on a memory card I'm only going to use once.
In other news: I'm going to re-install my copy of Battlefield 2 and take out all of the map-enlarging and NPC-adding mods, so I can play online.