I purchased my GHWT Band Set from Gamestop. A week after purchasing, my guitar broke and I noticed the sensitivity issues with the drums. I contacted Gamestop in reference to a exchange, and they refused even though I still had the original receipt. They told me I needed to contact RedOctane/Activision in reference to the Hardware and it was not covered by there instore return policy.
I waited about another week to hear back from Redoctane about the issues with the guitar. As they had told me that the Midi/Usb cable they are offering to there customers free of charge will take care of the drum sensitivity issues. They then told me that in reference to the guitar, I would have to ship it back to them(my charge for this of course) and it would be 2-3 weeks till my guitar or another was returned to me.
Think about how this makes a consumer feel, they spend 200+ on a game and the store will not take it back and I have to pay for the shipping back to red octane and be without a guitar for almost a month. I am in the process now of taking this one step farther through gamestop and waiting to talk to there corporate office in reference to this.
What I am wondering is, will the rock band original and rock band 2 games work with the GHWT hardware. I would love for this to work as I like both of those games, but would prefer the drums and guitar from guitar hero as I like and have both of those already. If anyone has a answer to this question it would be a great help. Thanks
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