So basically I'm done with Sony forever. Recently my Sony Vaio needed repairs so I took it to Best Buy. They told me that they would need to send it off to Sony for the repair. A few days later they called me saying that Sony would repair it for $150 and I approved it. After that Sony sent it back to Best Buy where I went to pick it up. Very quickly the person helping me checked it and realized that Sony had not fixed it so we sent it back immediately. About a week or two later I found out that Sony now wanted to charge me $330 for it. You would think they would be trying to offer me a discount for screwing up in the first place along with making me wait for nearly a month for a simple soddering job, but no. Instead they tried to more than double the price. Considering it's a 45 minute drive out to Best Buy they owe gas money at this point.

Naturally I was peeved and called Sony's customer service. They proceeded to tell me that they are not allowed to discuss pricing with me despite the fact I am the one they are charging. I then asked to be transfered to someone who could discuss pricing and somehow I got the same story. Then I got Best Buy to call Sony where they proceeded to tell them that they could not discuss pricing with Best Buy either. So just to be clear Sony is "not allowed" to discuss pricing with either their customer nor the dealer. Finally I told them to send the computer back to me un-repaired as I had no intention of allowing them to double the price on me.

I hope that anybody who reads this listens and doesn't buy from Sony.