14 months ago, I dropped my cable connection after being a customer for over two years. What was once Cox Communications was transformed into SuddenLink. Immediately after the merger was official, I experienced frequent outages, bottlenecked bandwidth, and outright sucky speeds. SL clearly didn't have their crap together, and I wasn't going to wait for them. I needed a new provider, STAT. As if the internet gods were watching over me, a new provider happened to come into town, and a wireless one at that. This company was Clearwire. I simply walked into their building, set myself up with a 1.5 mbs connection plan, accepted my router, and drove back home. The thing worked right out of the box, and I was getting speeds that were on par with SuddenLink's. And it was CHEAPER than the aforementioned. What a great deal. Fast forward a year. I had received several notifications that I was, quote, "abusing my connection contract" over the past few weeks. How odd, considering I had signed up for the 1.5 mbs plan and was not even exceeding 1 mps on any occasion. Pardon me for wanting to use the goddamn services I paid for you freaking idiots. When it seemed that my "abuse" would not stop, they throttled my connection like Darth Vader's preferred method of execution for inept officers. I have not been able to exceed 200kbs for the past two months. And they STILL expect me to pay for the 1.5 mps plan. I only found this out by going through layer upon layer of unhelpful and downright rude customer support over the phone. I was even practically called a liar by one operative when I told them that I had not exceeded the agreed upon limit of usage. Unacceptable. I absolutely refuse to let myself get screwed up the ass like this. What really and truly infuriates me is that there is a $180 cancellation fee I must pay before their laughable service is terminated. However, I have a good lawyer, and from past events Clearwire haven't the spine to stand up to threat of a lawsuit as their profit margins are going up in flames like the Hindenburg.

Clearwire is an absolute joke. It is run by moronic, tyrannical scum bags who do not know just what the hell they are doing. The service they provide is slow, inconsistent, and will frequently just die for no apparent reason. As mentioned before, their customer support is simply unhelpful and is apparently comprised of punks that the management plucked off of the streets. And I am not the only one who shares these opinions. Simply type in "Clearwire" in Google, and you will be amazed at the number of links that lead to other outraged Clearwire customers ranting just like I am. In fact, there is a whole website devoted to spreading the word of just how horrid this company is. For real entertainment, type in "Clearwire sucks" and see how many results you get. I honestly cannot recall any other service provider receiving so much blatant hate as this one. How it has managed to stay afloat this long is beyond me. Their recent attempts at staving off bankruptcy with the merger with Sprint points to a bleak (but righteously deserved) future, however. I am going back to SuddenLink tomorrow. I've heard that they finally got their act together, and are providing superb service. I'm returning my Clearwire router to those hacks by tying a lead bar to it and chunking it through their front display window.