Okay, So I'm rewritting my previous entries on this and putting them together. Just because for some reason it looks really disorganized on my page and it's really annoying. I want the old Gamespot back. Anywho.
Basically, I bought my first DS light used. Which wasn't the best idea it turns out, because the hinge just randomly snapped one day. I beleive that this is a defect in the hard ware. Anyways, I called up nintendo to have it repaired. To make a long story short, it came back terribly dirty. Wouldn't you think that if you're paying eighty-five dollars they'd atleast clean it off for you? Make it look nice? But no.
Now, when that problem occured for the second time, I basically gave up and started playing my phat again. It had a few scratches that actually were my fault this time and I figured they'd come to the conclusion that it was an out-of-warranty break.
So, that brings me to my second story.
I eventually got tired of playing on my Phat and decided that I would buy a new lite. I didn't really want to even give my money to Nintendo, as I felt they were profiting off of shoddy workmanship, but I caved. I decided to try a reconditioned one, since I'm poor and it would still have the Ninty warranty. It wouldn't have the charger cord, stylus, or even GBA slot cover, but I have those things already so it wasn't a big deal.
Well, it came and it seemed to be in good condition. I put it into a case right away. I mean, I'm determined to take as good care of this one as possible. Honestly, I was already so tired of dealing with these people. But as luck would have it, I take it out of it's case at my desk, and I notice that the top is riddled with weird scratches. ( I could only really see them with my lamp shining on it.) So I call them up again, and they agreed that it wasn't normal and that they could buffer it for me.
He also suggested that I could just keep the scratches and do nothing, which was a tad annoying because if I wanted to do nothing I wouldn't have called. But I digress.
I get it back and the first scratches are gone. However, I actually had a creeping suspicion that it wasn't over yet. I open it up to discover that the top screen is now scratched ten times more than the casing ever was. Not only that, but they had to actually replace my good screen with that one. So, I don't even input any information into it and call nintendo again...
The representitive was very nice. She personally appologized and was very helpful. They're going to ship it up to washington and send it back with faster shipping. The problem is that I'm still waiting for my shipping labels and that was like two weeks ago.
So either this is a huge chain of terrible luck or someone up there is screwing with me big time. If I don't get the shipping labels today I'm going to have to call nintendo... again.
To be continued...?
Immediately
Okay so the shipping labels came a day after the cut off date but whatever. Now I wait to see if nintendo can get it right.
And they finally did! Hurrah.
Nintendo's official response?
"We have thoroughly examined and tested your Nintendo DS/Nintendo DS lite and could not duplicate the problem you were experiencing. We have returned your original system or exchanged the component that could have caused the problem you experienced."
Update
Two months later, after playing a game that required the mic for the first time, I noticed that it didn't work. At All. So I need to call nintendo... again.
Overall, a reconditioned DS may seem like a good deal, but plan on dealing with nintendo's underwhelming customer service if you plan on doing it. Probably better to just shell out the extra 10 bucks.
Log in to comment