3 days ago my high speed internet modem broke it started acting funny.  I called the cable company yesturday to have someone come out and fix it todayh and thet got really frustrating because they were not understanding what time i go to work and they keep giving me times that i am suppose to be at work. after getting a time and date that is good for me the damn modem starts to work.  Finally i am back on the internet after three days but i want to know what is up with the modem.  I am paying a monthly fee to rent this modem shouldn't they give me one a little more reliable?