Today while at home at around 10am i got a phone call from someone who could barely speak English telling me they received an on-line notification while i was on my laptop that my DELL laptop has a major fault, i asked what the hell they were going on about and this Asian lady then said that the company she works for is in partnership with Microsoft and are helping to fix peoples faults, i said in a confused state of mind "ok"... then she asked me to open up a command prompt on my laptop (alarm bells started ringing).. why would any form of an online company have my home telephone number??? they would`nt because i NEVER hand it out!
I then proceeded to just cut the call off because i am not stupid, the reason why they would ask for the command prompt is so they can gain access to your laptop or desktop and then take personal information from you i.e bank details, travel details, saved log-in information etc etc...
In a nut shell people just be careful who you speak to on the phone, these "scammers" are everywhere and they are clever! No doubt about it, it was VERY dodgy and they must already ripped loads of not so clued up peoples personal information!
Stay safe and use protection! lol! Happy gaming!