So wait... Have you tried a non-EA game for Xbox? It might be your live connection. My Xbox is picky about how it's connected to the internet and doesn't always work.
You can only get a full refund for used games that you return within 72 hours. You can switch it for a different game of equal or lesser value or the same game if it just didn't work. You can't call a game new without the plastic on it. That's the policy that I was told to use by my manager.
I'll be hitting up the new Fable DLC but as for a full game... I'd say Tales of Vesperia (if it ever goes down in price), if not that then Modern Warfare 2.
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