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My message to EA Games

I just thought I'd post this here so some of you could read what I had to say to EA Games about their products.  To sum this up in a few words, EA Games have sucked lately and I'm pretty pissed about it.

I have since given up on this.  I'm uninstalling this from my computer and probably selling this game on e-bay (for a loss).  This is the 2nd time in two weeks I've been severely disappointed with a product from EA.  The other product was Battlefield 2:MC for Xbox.  I purchased the game the day of its retail release and took it home and received nothing but disappointments and problems.  The single player mode was very buggy and the multiplayer was implayable as it would crash and freeze during every game.  I shouldn't have to WAIT for a patch from you guys to fix this problem.  To release this game that you already delayed a year and have it come out with the problems that it has is just insulting your customers.  To think people actually think of this is OK just boggles my mind.  ITS NOT OK for you to release a game as buggy as that.  Lucky for me, EB Games let me return this for full refund. 

I've updated all my drivers (MS digitally signed), I've downloaded the latest patches, and all my settings are correct.  All my other games play without a problem on my computer (F.E.A.R., Half-Life 2, Doom 3,etc.) all very hardware dependent games and run just fine over the internet.  After all of my current issues with you as well as my disappointed with Tiger Woods Golf 06 and Madden 06 (for Xbox) with bugs and its content lacking value, I am no longer giving any more of my business to EA.  I feel your quality in your products have turned borderline pathetic and I'm voicing that opinion to all the forums and game websites like Gamespot, Gamestop, EB Games, etc.  I'm getting the word around about the quality of your games and I'm going to encourage others to do the same that have had similar problems with you. 

I remember a time where EA put out quality games and I was willing to pay full retail price for them.  Now, instead of enjoying my time with your products, they are causing nothing but headaches.  Unfortunately, I work two jobs so I can support my family so when I get a chance to relax with video games for couple hours a week, I don't expect to spend a week troubleshooting problems with a product that should be running fine on my computer (The BF2 DEMO SURE RAN FINE ON MULTIPLAYER both PC and Xbox).  So, its not my settings, its not my drivers, its your product.  If you ever visited your forums you would see how many players are having the same problem I have....but you guys don't care to visit your forums because nobody ever gets an answer there to their questions! 

The worst thing on top of all this is I really wanted to enjoy some of these titles that you were coming out with.  I want nothing more than to enjoy my limited time with some EA game titles.  The reality is, my game time is very limited and I need games I can just pop in and out of without having to go thru a troubleshooter or tolerate a lot of bugs.  There are plenty of other companies that produce games that actually work well and play exactly how they are advertised to play.  I'll stick with them and stay clear of any future titles from EA.  For your customers sake, that continue to buy your products with more tolerance than I have of your shortcomings I hope you guys get your act together.  I've lost my patience and I will make the effort to get the word around how the quality control around EA is, at best, poor.  Please forward this message to your manager, sales team, development team, etc. so they will get a glimpse of what this customer has experienced with their products.  I really hope EA improves things in the future but for now I guess I'll remain another disappointed customer.