@Coolyfett: I regretfully closed the chat window without taking a screen shot first. They would not give me number to call only transferred the chat window from one person to another. I'm dumbfounded over the whole thing and I can tell you that I will not give Sony one more dime! I purchased and pre-paid for the plus membership at the same time I pre-ordered the game. The only thing I have is a receipt they emailed me charging me again for another plus account. I know it's only $60 but it's the principle now.

@GTR12: Not sure where your going wit this but yet you find everything I say unbelievable? or funny? Ohhh I get it, you work for Sony.

No, not false. The Sony CSR that I was chatting with agreed and confirmed my PLUS membership was recharged and he told me that because it was last month (outside their "window") they would not refund the money. I asked to speak to speak to a manager and was only offered chat which I agreed to. He told me the exact same thing. There was nothing he could do abut it.

I only play one game, COD. I always pre-order the game and include the plus membership in full when when I buy it so it was good through Nov. The is not false and I'm not sure what you're bases is for claiming this false.

Just want everyone to know that if you remove your CC from your account, your PLUS account will be disabled regardless if it's within the 12 mos. When you add the same or another CC, they will bill you for another 12 mos. When you request your money back, you will not get it if you are outside of the refund window even if your original account was never expired. Apparently Sony needs the money enough to charge me for to memberships within 7 pos and not refund one. Look out don't tlet this happen to you!