I can't get past this... "The Last of Us offers a mundane visual representation of a post-apocalyptic world. The overgrown foliage and run-down structures elicit deja vu more often than genuine awe."

I don't get what he's trying to say here, and from everything that I've seen and read the visual fidelity is awe inspiring and the criticism here is that perhaps its too much like it would REALLY be what your expecting if society was in an apocalypse... ok then, what is wrong with that? For the mere fact that it is dejavu modeling from books, tv/movies, and other post-apocalyptic games, with a stark sense of grounded reality, then I say it looks better than its getting credit for.

I'm very sure the issue is more rampart then they are letting on, it's not just a phishing scam, sure some of it may be but after reporting my points disappearing for Gold Membership purchases, my account was also locked for investigation. The shocker to me was when the customer service rep said it would take 3 - 4 weeks to resolve... He could hear the shock in my voice and proceeded to say that timeframe is an improvement from the month or more it has taken in the past. So I'm thinking their investigation group is overwhelmed right now. And the rep wasn't very knowledgeable on how the gamer tag works because he said I'd still get my achievements and be able to play games, but every game I have progressed in has save files associated with my gamertag so u less I want to start over on Skyrim, Forza, Battlefield, etc. then I can't really do anything, even Netflix.