Call sony and tell them your problem and they will troubleshoot your system. If you are in warranty you will have to have your receipt if not you can pay. They will send you a box for your system threw Fedex. Inside will be a checklist on what you need to do. This checklist will involve deleting everything on the device (THIS TAKES ABOUT 6 or more hours). There will be a card in there to fill out all your information including the problem. After that you take your system to a FedEx location and drop it off.They will give you a receipt so you can track your system!.!.! HOPE YOU FIND THIS USEFUL!!! Oh yeah make sure you eject the disk and send no cords with the PS3!!!
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