First of all, I salute the optimists on this site. That is, those of you that always seem to see the bright side of life and feel that things will improve if everyone has the right attitude and a patient resolve. To be clear, I am currently not an optimist. That being said, does anyone really think that things on this site will get better? Nothing has ever gotten better on this site. It just gets worse and worse. There is a true and honest trend that if we all stopped and took a look at things we will all realize that this site is slowly but surely spiralling downwards. The levels have never been fixed. Despite the promises, and our waiting patiently, the level problems have never been fixed. In fact the problems seem to get worse and worse. Presently, levels do not even attempt to run. There is absolutely no level increase. As well, any promise by tv.com staff to fix the problem (or to unveil a new level system) should be met by a large degree of skepticism in my opinion. Nothing they have done recently has worked, and history tells us that there is no hope of it ever working. Okay enough of a rant. Where's the solution? From my point of view, the current tv.com staff has proven themselves to be lacking. The promises of "fixes" which lead to "no fix". The lack of communications, especially around the level problems. And the rollout of new features which have glaring problems, which tells us that these features have not been tested at all. If I was in charge of tv.com, heads would surely roll. New staff would be hired. I am not pointing any fingers because I do not know the staff well enough, but someone is lacking and they should be sent packing.