It only took 4.5 days, but my internet is finally restored.

Some damn "internal" issue with Comcast has kept me offline since the evening of 2/5/11. Comcast couldn't get my modem to re-provision. I talked with several departments, no one could get me back online. On 2/6/11, during the evening (after the Super Bowl - Yeah Packers! - of course) I spent another hour on the phone with several people and they couldn't figure out what the problem was.

Comcast sent a tech out on 2/8/11 to try and trouble shoot the issue; he couldn't get us online, but he was able to figure out the reason why. Seems that Earthlink used to work hand in hand with Comcast when I setup my account 6 years ago and it seems that they setup an email account under Earthlink for me and Comcast (both which I never use nor even knew I had). They had to figure out how to get it removed. I was told to call them in the morning and I just got off the phone with them, they were able to get the "internal" issue resolved and got me back online.

What a pain in the ass....as long as they don't try to stiff me with a tech visit charge, I don't really mind. It was more of a huge hassle then anything. Going about 5 days without internet isn't the end of all things....but the wife was pretty pissed. She needed to get online to her email over the weekend to get the necessary sent files/images to do some freelancing work.

Such is life....oh well. Things are back to normal; for now.