I was having this same issue... I went in and updated my billing information, including put in my date of birth. It didn't help, I logged out, logged in, no luck. I then went to my pref's and Applied Changes to every single tab. I now no longer have the ESRB message. And also, I would get the ESRB message, but I could always still download, even though the message said I couldn't download. -What video are you attempting to watch? (Please include the direct link) http://www.gamespot.com/video/930279/6182929/mass-effect-official-trailer-9 -Are you logged into the site when trying to watch it? Yes. -Are you prompted to enter your birthdate? No. -What internet browser (Firefox, IE, Mozilla, etc) and version number are you using? Firefox 2.0.0.9
Log in to comment