This review will likely contain large amounts of annoyances, rants, and possibly some form of humor as I decide if Microsoft Support is worthy of the triumph\/tribulation title…. Or…. "Triumbulation" which would be somewhere in-between the two.

So for those of you who follow me you might have heard me ranting about managing to get my Xbox account hacked/stolen.

Monday morning I turned on my console and had the first bit of the oh crap, why can't I login moment…

Next I find I received emails from xbox confirming the purchase of 10,000 points…. which I guess can be gifted to someone.

After changing all my account information I called Xbox and got a person on the phone right away!

The person I spoke with told me they would look into it, and they would lock down my ability to purchase items, or change personal information. Now I asked right away if I would be able to access Xbox live services, IE Netflix, chat, etc… and was told YES. Remember this word… because it will come into play in my next piece of this rant…

I get home and pop in space marine last night sure enough Microsoft has shut my account down completely during the inquiry, meaning I can't so much as look at xbox live now. I can simply wave at the connect to Xbox live button and have it give me the middle finger of doom.in

So of course I call Xbox again, after waiting 10 minutes, telling my story, I am disconnected when they attempt to transfer me…. Call Xbox again, speak to a very nice lady… who was as nice as possible in telling me I am screwed. That this process always involves locking down to the account completely and could take 14+ business days before they even contact me to tell they have begun looking into this. I can't even get them to reverse this until they contact me.

Microsoft! Yes you! Your mother was a hamster and your father smelt of elderberries! You have just earned a Tribulation score of 1.0 (you only got a 1 because of the nice lady)

Talk about punishing the victim… So… space marine… dead island… no online play for you!

P.S American Express took 5 minutes from start to finish to pull these charges…