So your really going on about how life isn't fair. That is just a shocking revelation. Let me ask you this though... How would you prove that you deserve to be unbanned? How can you prove that your account got hacked? All of this would just be you wanting them to trust your word which isn't the best business practice. Agent_KaliaverIt's always interesting to receive a good intelligent response. No I'm not going on about life being unfair. How would I prove that I deserve to be unbanned? Hours on Steam before the release of MW2, hours on Steam after the release of MW2, and hours on MW2 without hacks. But that's not the issue. The proof is in my Steam profile itself, with the addition of a European version of a retail game - ie bought from a store and installed via a disc - when the same game is available in Australia from any game store here. So I'm going to pay basically double $$ to import a game from Europe + Postage/Handling, when I can walk down the road and buy it at my local game store, just to get a game that I wouldn't even download a demo for, because I wouldn't play the crap. But it's not about me, it's not about if I hack or not, it's simply about giving contol of the gaming community to companies that aren't willing to listen to their customers - you guys - about issues/problems that they are having. We all pay good money to buy games. More often than not a New Release in Australia costs anywhere form $80 - $100, or more. That's quite alot of $$ really. The good thing about the old way we used to play online was that even if a person was hacking, if the Admin of the server so decided, they were given a 2nd chance. Not that I'm saying that Steam/VAC's policy of a permanant ban isn't a good one, but there should be some sort of sense involved. As I said to them, if it was my system that was hacked, why did this person go to all the trouble just to take my Steam password? I haven't had Bank Account/Credit Card issues, I haven't had problems on payPay or Ebay or any of the other sites I use my card on. What I wanted from Steam was simply to acknowledge that thier system MAY have been compromised and for them to look into it. And if I tick the little checkbox to say not to keep my details on this system, if that's flawed, how many people are logging in on public systems and being compromised? I clicked that for the simple reason to, in my mind, make my account as secure as I could, so no details were on my system. Add that to auto sign in, so no-one can "keylog" me, what else can I do to secure my account? I personally don't really give a rats if they lift the ban or not. I know I don't use hacks, and so do the people that I play with online. I don't need a 3rd party thousands of miles away to prove to myself that I don't hack. What I really made this post for, was to vent abit, but also just to let my fellow gamers out there know that for all it's good points, Steam/VAC like all programs/Anti_Cheats is NOT infallable, it DOES make mistakes and when it does people have no right of recourse to the ban. After arguing the point with Steam for weeks, I went and bought another copy of MW2, opened another account, kept my account details on my system and have around 150 hours on MW2, plus probably 200 hours on several other games without issue. It's fine to have a complete ban policy, but to do so you have to be 100%, otherwise it's not right to take people's money, then ban them so they can't to play the game they have purchased.
sigsauer78's forum posts
I believe you, but in posting this thread you imply that VAC is insecure while all others are absolutely fail-safe.kdawg88No, that's not what I'm trying to say. I just don't believe that it's fair that someone gets a complete ban from a game because of outside influences. There should be a right to appeal the ban. Steam/VAC won't hear of it. As far as their concerned the ban is permanant, to bad so sad. personally I think alot of stuff we put on our systems these days let you open to personal details being stolen/used by a third party. But stuff happens, I am just trying to let people know that in some cases people that have received a ban from Steam/VAC are not in fact hacks, they just happen to have had stuff happen that they can't get fixed. I know my first post was abit long, but I feel fairly strongly about having my money basically ripped outta my hand by a company that won't even give me the right to appeal something they have done. Hell, they could even just wipe the account completely and let me start again with the games that I have purchased able to be used and activated, but they won't do a thing. And that I think everyone in Game Land needs to know because I can't be the only person who has had this, or something similar, happen to them. We give control of our games, and therfore our cash, to these faceless people who then decide to stop us from useing the item we have paid good money for. And that is wrong.
That's right, and that is my problem. Got no idea wtf these guys are talking about with this "click here for free games link" never seen it, wouldn't click on it if I did. So your saying my system got hacked. Account details aren't stored on my system are they. That's why you can sign into your account on any system that has steam on it, so how am I supposed to secure my details on their system? Not my responsability is it. I've been gaming online for years, and never had this problem. Never used and never would use hacks, hackers p*ss my off greatly, and I would simply not do it for that reason. I'm not a 13yo kid who knows nothing and is having a whinge because I did something wrong. No I did not open up my console, I haven't clicked on any links, I haven't ever had a hack on my system, so how do I get banned? I don't really care, still using Steam, even though I don't like it, was playing Black Ops on it just last night, and I love the idea of hacks getting a permanant ban from the game they were hacking on, but my point is a simple one, if there is someone outside my scope of protection, that hacks into a pesons account, which details are not stored on my system, where am I at fault? Maybe my password wasn't good enuf, but that doesn't mean I deserve a ban. Just simply trying to warn people that Steam isn't all it's cracked up to be, and that, yes, you need to be carefull because even if you have nothing to do with the problem, you'll still get banned and have a drink coaster instead of a game, and there's a difference between getting a ban from one server, and having a $100 game become useless.[QUOTE="sigsauer78"][QUOTE="Iantheone"] They also got unbanned and given 2 copies of L4D2. Those people were banned from a problem on their side. TC's problem was from his account getting hacked and had hacks used on it.Iantheone
Yes, yes they are.
Like I said, you probably had some sort of keylogger, backdoor, or any other of the various viruses out there on your computer. Its not Valves fault.
So you show me a picture of a checkbox, and what happens if you check the checkbox? And as far as it goes, if I've got anti-virus and firewalls on my system, is it my fault? I've never has this happen on any game before, or for that matter, since, Including other Steam games, and other Steam accounts. And if I did have some sort of backdoor or something that was giving someone access to my system, why would they just take a game password? Why not my paypal, or bank account ect ect, plus for one, if it was a keylogger for insatnce, I'd have to log in, which Steam does at startup, I don't log in every time I want to use it. Whoever has done this has done it simply for that game. Maybe they got banned on their own account, and started hacking others, I don't know why, all I know is that I've been banned for something that I did not do, I've been banned for something that if I do what I can to protect against, isn't my fault. Why they would purchase a game, then put it on my account, I don't know, but it's there. Maybe they thought that since the account had a ban on it, it was free for them to hack on, how the hell am I supposed to know. All I am trying to get out there is that nothing is secure, and sometimes people get banned for stuff that they really had nothing to do with. Gone are the days where server admins sorted all the claims that this one or that one was hacking. Now it's left up to a program alone. As for the $100, I rounded up a bit, I think it cost $99. Steam fans will hapilly say that I'm just a hacker that got caught, because VAC doesn't make mistakes - which we know isn't true - so believe me, don't believe me, whatever. I just think a permanant ban from a game when there is proof of some sort of outside influance isn't right. There should be some right of review, which VAC doesn't give, they simply state that they're right, your wrong, tough s**t. Sorry if I'm not a Computer genius who can lock down his PC. I use anti virus, which auto updates, and the firewall that comes with the internet I purchase as well as windows firewall. I play games, that's what I have this PC for, and when I pay $99 for a game, I expect to be able to play it. That's all I've got to say.[QUOTE="firefluff3"]They also got unbanned and given 2 copies of L4D2. Those people were banned from a problem on their side. TC's problem was from his account getting hacked and had hacks used on it. That's right, and that is my problem. Got no idea wtf these guys are talking about with this "click here for free games link" never seen it, wouldn't click on it if I did. So your saying my system got hacked. Account details aren't stored on my system are they. That's why you can sign into your account on any system that has steam on it, so how am I supposed to secure my details on their system? Not my responsability is it. I've been gaming online for years, and never had this problem. Never used and never would use hacks, hackers p*ss my off greatly, and I would simply not do it for that reason. I'm not a 13yo kid who knows nothing and is having a whinge because I did something wrong. No I did not open up my console, I haven't clicked on any links, I haven't ever had a hack on my system, so how do I get banned? I don't really care, still using Steam, even though I don't like it, was playing Black Ops on it just last night, and I love the idea of hacks getting a permanant ban from the game they were hacking on, but my point is a simple one, if there is someone outside my scope of protection, that hacks into a pesons account, which details are not stored on my system, where am I at fault? Maybe my password wasn't good enuf, but that doesn't mean I deserve a ban. Just simply trying to warn people that Steam isn't all it's cracked up to be, and that, yes, you need to be carefull because even if you have nothing to do with the problem, you'll still get banned and have a drink coaster instead of a game, and there's a difference between getting a ban from one server, and having a $100 game become useless.Guys this guy isnt lying... Their system falsely banned 20k people and they refunded them with a copy of left 4 dead 2 instead... I even saw it on gamespot somewhere a few months ago
Iantheone
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