In the last few weeks i have played doctor with two patients. Who they are:question: Here are their profiles:

1. Patien Number 1

Name: Black GameCube Controller

Symptoms: Nonresponsive strart button that needs to be pressed really hard to work.

Status: Waiting to be opened for the second time and receive a button connector clean.

2. Patient Number 2

Name: MadCatz SFIV tornament edition Fight Stick

Symptoms: Bent top at the right side.

Status: Waiting for a top and red plastic border transplant and a rusted screws replacement.

I opened the GameCube controller and cleaned everything inside of it in hopes the start button was going to function properly again. After assembling it the problem haven't dissappeared. I thing i should clean the button contact and try again.

My SFIV Fight Stick is out of warranty but since long ago i noticed the top right side of it was more up and bent compare to the other sides but since i wasn't using it for a long time and was inside it's box i didn't cared a bit. Now i ask MadCatz through a e-mail and they told me it could be the top art or metal being bent. They told me to unscrewed the top to see if that was the problem and if it was the art they will send me a brand new one for free. Lucky me huh.:D

I opened the thing and doing this created a mess. The art plastic sticker is not well put, is bent at the side i said plus the metal plate seems to be bent ( Not 100% if the metal is really bent but looks like it). To make things worst colsing it again was a pain.:cry: The cables connected to the buttons where holding the top at the right side and wile i was trying to accomodate them and the top to see how to close it without damaging anything the red plastic border got scratches and the part that have the home and turbo button too around it.:cry: I thought this plastic was of higher quality and wasn't going to get scratched so easily by the edge of themetal top now i have found that it is cheaper thant the standar edition of the controller.:?

After telling the representative all this and that i was willing to pay for the boder and metal top here's what he replied:

I currently have all the parts you are requesting. If you let me know your shipping address and phone number I will have them shipped out. I understand that you were avoiding Mad Catz products as much as possible. We are here to help change your mind about our products. The problems you are having are not common with the TE FightSticks. This is actually the first time I have had to send out a metal top panel plate because of it being bent. I apologize for this happening and will help fix this problem. Also, would you like me to apply the artwork to the metal plate before I send it out? I will make sure it is on nice and straight before it gets shipped. Let me know if that works for you. I will also send you one of our TE FightStick Key chains that includes a hidden 3mm hex wrench inside. I have attached a couple pictures (not the best quality of picture) for you to look at. Thank you for your time and patience! Lucky me hah:question::D