well here is the the story of a lifetime on xbox live shattered by one hacker. Someone a while back stole my email from me and it did no harm as far as i was concerned. Then one day i was on the 360 playin shadow run, and all of a sudden my game stopped and said "You can not sign in due to your gamer tag being used somewhere else."
So what do i do call 1800 for my xbox, after bein on hold for 2 hrs because of them being busy and having to hire people over seas that dont speak very well english.
So i make the mistake and tell them my acount was hacked, what do they do cancell it. Well after workin with hotmail.com i get my email back and get everything situated. So i call xbox live and tell them everything is fine and then they give me my gamertag back. Then 1 day later after a long day at work i come home to kill some goblins and orcs in 2v2 bfmiddle earth. And what happens i cant sign on due to payment isues... WTF!!!
I call 1800 4my xflop, and they tell me that they cancelled my acount becuase it was hacked and there is nothin i can do, cause under section 18) of terms and use it states that they can suspend or cancell your acount for any reason that they want and you loose your money! Well i get in a legal battle cause under section 17) it states if its a problem microsoft should know about your able to get a refund. Well since i bring this up what do they do investagete the issue and tell me i will receive a call from microsoft some time.. Well arent they microsoft, guess not they are just people over seas that get paid jack from a money hungry corparation.
Well down the road about 2 weeks i recieve a call from maddy who is from microsoft, and we get to talkin. All iwant is my gamertag back and beable to kill people online. She understands my frustration and tells me that the people that handled my problem in the first place didnt handle it correctly and for that she will give it back to me. Cause what they are spose to do at 1800 for my xflop, if an account is hacked is 1) ask you if you wanna cancell your account... which i would have said no way. 2) get a knew email and transfer your gamer tag to this new email. which i would have choosen. Since the first customer service rep wasnt trainded right and didnt follow these steps once again i was able to play xbox live!!! :@ ~~~~ yayayayya
But once again xflop live decides to rain on my parade and CANCEL MY ACCOUNT AGAIN!!! under section 4) which states that you are responsible for your account and if there are shared accounts they can cancell it. So now ive been sittin on the phone for 2 hrs getting this problem solved.,.,
Why i wrote this does anyone else have this many problems with microsoft and they services.?? I have sent my 360 in 2 time and im gana have to do it again shortly cause my discs arent being read correctly and say plz put them inside of a 360 when they are.