dude im havin the same problrm its so **** anoyin and i tried to change the billling info but it asks 4 meh password and i forgot it cuz wen i sigh in its already on ther sooo ye i need help w tht to and i tried callin tech suport but real pll hours wer up 4 the day if they tell me wats wrg ill fix it and tell u how i did it