Yeah, alot of people do that, but it dosn't help at all. I have heard that if you push the b button first and then the a button when the pokeball closes, it will always cature the pokemon (like a masterball). But I think it's BS.
It's perfectly normal...I have a nintendo ds lite, and the volume slider has always been a bit loose. I have had my ds for a year now, and it's still working.
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