After a weekend of erratic behaviour (my modem, not me!), it finally reached meltdown yesterday. Almost 3 hours on the phone with no fewer than 3 very helpful IP techs and "a specialist" (oooh...). Finally seems to be working again okay. No-one could tell me why it glitched, so keeping my fingers crossed its fixed (that's definitely cramping my keyboard style)! Poor me thinking switching to ADSL from dialling in would provide the advertised 24 hour online no problem internet connection! mmm......