Not fantastic.
Story: Doesnt seem to be one, more of a free-roaming RPG, but I think it is a fantastic idea to implement it this way. The quests can get quite annoying, such as the Goblin Diplomacy, where you have to travel the whole of Non-Member Runescape just to get dyes for Goblins, but it's all part of the fun.
Graphics: Aha. A less debatable subject. In reality, they suck. A few people think different, but I'm with the majority. They aren't pretty, they aren't nice. But you get used to it.
Game Support: I have never had to use it, so I guess it's good I dont have to.
Member Rewards: Im not a member, but they look good, and are changing my mind on being a non-member.
My mind;
Rct2mad