Ever heard the phrase "the third time is the charm"? Well, that doesn't apply to SOE's handling of Star Wars as a MMORPG
SOE's record of managing this portion of one of the most famous franchises in history has been abysmal, with a string of broken promises and poor customer support/relations throughout. Add to that the deceptive marketing of its most recent expansion, The Trials of Obi-Wan. Gamers were encouraged to purchase this item, only to learn 2 days later that the game as a whole would be changed completely in just 2 weeks. That some professions, which they had only a short time prior announced revamps for in order to fix what had been broken in them since the game's initial release, as well as to make them more interesting and fit more completely within the milieu, were going to be completely removing some professions and negating some of the rewards within the expansion. The "New Game Enhancements" are really just a dumbing down of the original game.
Crafters in the game have had virtually all individuality removed from them. In the old system, the quality of the resources used in crafting an item could greatly enhance its capabilities. This is no longer true and any items purchased is virtually identical to any other, regardless of the quality of materials used. Another issue, prior to the original launch of Star Wars Galaxies in 2003, Weaponsmiths were promised by SOE that there would be no lootable weapons that would be able out perform crafted weapons; otherwise, why bother buying weapons from weaponsmiths when you could get a better one for free. That promise was broken with the release of named quality weapons (Exceptional, Legendary, etc) and weapons with had various sorts of Damage over Time properties (poisons, fire, disease). This led to a rush of players all trying to find what sort of creature/NPC dropped this sort of loot and then camping them in order to obtain these items.
If you have a masochistic desire to be abused by a company with no concern for its customers issues, who regularly make/break promises, who force a broken product on you with the nebulous promises of fixes down the pike, then Star Wars Galaxies is for you.